Accounts Receivable Collector

Buckland • St. Thomas, ON

15d • Remote

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for an Accounts Receivable Collector.

Requirements

• Post-secondary education or equivalent.
• Minimum 2 years of relevant work experience.
• Advanced Proficiency in Microsoft Office products (Excel, Word, etc.).
• Strong interpersonal skills.
• Strong verbal and written communication and confidence speaking with clients on the telephone.
• Ability to work independently or as part of a team.
• Bilingual English – Spanish.
• Excellent problem solving and decision-making skills.
• Must be legally eligible to work for the Company at all times.

Nice To Haves

• Proven experience in business to business collections not mandatory.

Responsibilities

• Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment.
• Prepare and process credit refunds to clients, assist with invoice post and distribution, and inform operations of any issue and error.
• Review statements of accounts, address any error, and prepare reports for clients and internal users.
• Identify delinquent accounts, prepare documentation, and respond to inquiries.
• Organize meetings with the different departments and clients for key accounts to keep them current.
• Keep Accounts Payable contacts up to date of all accounts and introduce new clients to our accounts receivable information related to their accounts.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

Benefits

• Competitive salary
• benefits package
• matching retirement plan
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization
• Remote work arrangement available for applicants who are not local to a Buckland office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees