Accounts Receivable Clerk

International Medical Group • Indianapolis, IN

2d

About The Position

The Accounts Receivable Clerk, referred to internally as the Premium Accounting Specialist, delivers customer service to members, insurance producers, and internal stakeholders. The role reconciles daily insurance sales transactions, processes payments, and manages account activities accurately and efficiently. The specialist handles high volumes of work in a fast-paced environment while maintaining professionalism and compliance with data privacy regulations.

The position is based at IMG’s corporate office in Indianapolis, Indiana. In-office, hybrid, and remote working options are available. Relocation expenses are not reimbursed. Candidates must be legally authorized to work in the United States; IMG will not provide employment visa sponsorship for this position.

Requirements

• High school diploma or GED.
• At least 1 year of experience in accounts receivable or a similar financial role.
• Experience with reconciliation processes.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency with Microsoft Office applications and above-average data entry skills.
• Legally authorized to work in the United States; employment visa sponsorship is not provided.

Nice To Haves

• Associate’s degree in accounting or a related field.
• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy.
• Self-motivation and ability to work independently while maintaining a positive attitude.
• Previous experience in the medical insurance industry.

Responsibilities

• Process payments by credit card, wire/ACH transfer, check, and eCheck.
• Manage the shared Premium inquiry inbox and respond to inquiries in a timely, professional manner.
• Build and maintain relationships with clients and insurance producers to support customer satisfaction.
• Reconcile daily insurance sales transactions and perform ad hoc reconciliations.
• Process policy cancellations and ensure proper documentation.
• Resubmit declined payments and manage chargebacks and eCheck returns.
• Handle incoming phone calls and provide accurate, courteous assistance.
• Prioritize tasks and set goals aligned with business needs.
• Prepare commission payment cycles and respond to commission-related inquiries.
• Generate and distribute invoices accurately and on time.
• Comply with HIPAA regulations and participate in ongoing data and privacy security training.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package including medical, prescription, dental, and vision insurance
• 401(k) plan with company match
• Paid time off
• Company-paid holidays
• Free employee parking
• On-site fitness center
• Casual dress environment
• Tuition reimbursement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED