Accounts Receivable Clerk

H&S Family of BakeriesBaltimore, MD

About The Position

The Accounts Receivable Clerk will be responsible for recording and applying customer payments, addressing payment discrepancies, monitoring outstanding balances, and reconciling customer accounts. This role involves maintaining accurate AR Aging Reports, reconciling daily payment batches, verifying billing details, and providing timely information to customers. The clerk will also manage recurring billing schedules, update customer records, and maintain documentation in the CRM (ACT). Additionally, the position requires generating AR reports, enforcing credit policies, and assisting with audit documentation.

Requirements

  • HS Diploma or equivalent required
  • A minimum of two years’ experience with AR is preferred
  • Proficiency in MS Office 365
  • Ability to prioritize tasks, manage workload efficiently and meet deadlines in a fast-paced environment
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently as well as collaboratively within a team

Nice To Haves

  • V-Look ups and pivot tables is a plus
  • Experience with process improvement initiatives is a plus
  • Familiarity with AR automation tools and payment processing platforms

Responsibilities

  • Record and apply customer payments (Checks, ACH, wire transfers, credit cards)
  • Address and resolve payment discrepancies
  • Monitor outstanding balances and follow up on overdue accounts
  • Reconcile customer accounts and maintain accurate AR Aging Reports
  • Monitor and reconcile daily payment batches with accounting records
  • Verify billing details, terms, and account information
  • Prepare and provide accurate information to customers in a timely manner
  • Maintain professional and positive relationships with customers
  • Manage recurring billing schedules and update customer records
  • Maintain accurate documentation in CRM (ACT)
  • Generate AR reports (Aging schedules, collections status)
  • Maintain organized records of invoices, payments, and correspondence
  • Monitor and enforce credit policies and procedures
  • Assist with audit or compliance documentation

Benefits

  • Competitive compensation
  • Comprehensive and affordable benefits packages
  • Medical/dental/vision
  • Short term disability
  • Retirement savings
  • Paid time off
  • Flexible spending accounts
  • Employee assistance program
  • Company swag
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