Accounts Receivable Clerk

Allied USA • Pleasant Grove, UT

11d

About The Position

We’re looking for an Accounts Receivable Clerk to support the day-to-day activities of our Accounts Receivable function and help ensure customer accounts remain accurate and up to date. This role will assist with processing and applying customer payments, reviewing account balances, following up on outstanding invoices, and resolving billing or payment discrepancies. This is a great role for someone who is detail-oriented, comfortable working with numbers, and enjoys helping customers and internal teams resolve questions. The right person will be organized, responsive, and confident following up to make sure payments are recorded accurately and account issues are addressed in a timely manner.

Requirements

• Strong attention to detail and accuracy.
• Comfort working with numbers, customer balances, invoices, and payment information.
• Proficiency with Excel or Google Sheets.
• Strong organizational skills and the ability to manage multiple accounts and follow-ups at once.
• Clear, professional written and verbal communication skills.
• Ability to communicate confidently and respectfully with customers regarding payment-related matters.
• Ability to follow established processes while asking thoughtful questions when something does not look right.
• Strong problem-solving skills and the ability to research discrepancies.
• A team-first mindset and willingness to jump in where needed.

Nice To Haves

• Experience with QuickBooks, accounting software, billing platforms, or customer relationship management systems is a plus.
• Previous experience in accounts receivable, collections, billing, payment processing, bookkeeping, accounting support, or customer service is a plus.

Responsibilities

• Process and apply customer payments accurately and in a timely manner.
• Review customer accounts and ensure payments, credits, and adjustments are properly recorded.
• Assist with monitoring accounts receivable aging and following up on past-due balances.
• Communicate with customers regarding outstanding invoices, payment status, account balances, and billing questions.
• Research and help resolve payment discrepancies, unapplied cash, short payments, duplicate payments, and other account issues.
• Work closely with Billing, Customer Success, Sales, and other internal teams to resolve customer account questions.
• Maintain accurate customer account notes, payment records, and supporting documentation in company systems.
• Assist with preparing account statements, payment reminders, and other customer communications.
• Support account reconciliations and help ensure customer balances align with internal records.
• Escalate ongoing collection concerns, disputed invoices, or unusual account activity to the appropriate leader.
• Help identify opportunities to improve accounts receivable workflows, documentation, and overall process efficiency.
• Provide additional accounting and administrative support as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed