Accounts Receivable Clerk

Montage Hotels & Resorts•Bluffton, SC
•Onsite

About The Position

The Accounts Receivable Clerk is responsible for maintaining, controlling, and balancing the group master accounts for the hotel. This position fully understands and enforces standard operating procedures relating to group invoicing and receivables. The Accounts Receivable Clerk supports the Accounts Receivable Supervisor within areas of credit, collections, and billing.

Requirements

  • High School or equivalent education required
  • Excellent organizational skills required
  • Strong written and verbal communication skills required

Nice To Haves

  • Bachelor’s Degree preferred
  • Previous experience in Accounts Receivable preferred

Responsibilities

  • Researching and responding to credit card merchant retrievals and charge backs in a prompt manner, filing responses for future reference
  • Promptly handling guest inquiry calls and emails on a daily basis
  • Reviewing and communicating estimates with group event contacts
  • Collecting payments for future events promptly in adherence with deposit policies
  • Validating all resort activities, food, and beverage are correctly posted to group event master account
  • Reviewing postings to group master account are reconciled with resume of event
  • Collecting payments for final post-checkout invoices promptly
  • Communicating with meetings & events managers regularly on invoice status of group events
  • Reviewing travel agent commissions for both group and leisure stays
  • Reconciling room charges from Club outlets to hotel guest folios with Club team reporting
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