Accounts Receivable Clerk - Shared Services Center

Bob Moore Auto Group, LLC

About The Position

The Accounts Receivable Clerk works in the Shared Services Center and is primarily responsible for applying customer payments, maintaining customer accounts and accounts receivable schedules, and supporting collections. The role includes reviewing payment discrepancies, contacting customers about unpaid invoices, reconciling accounts, processing billing statements, and assisting with account and credit-history inquiries. The position also supports compliance with collections regulations, uses a personal device for multi-factor authentication, and enforces safety precautions in the work area. The position requires previous customer service, collections, or accounting experience; automotive accounting experience is preferred. A high school diploma or GED is required. The work routinely involves standard office equipment and a usually moderate noise level. Travel within or outside the area may be required but is infrequent.

Requirements

High school diploma or GED equivalent.
Previous customer service, collection, or accounting experience.
Ability to type, use a ten-key keypad, and work with Excel.
Excellent verbal and written communication skills.
Excellent interpersonal skills and ability to work effectively with a wide range of individuals.
Strong organizational and time-management skills.
Resourcefulness and ability to take initiative in developing and completing work involving people and projects.
Dependability demonstrated through good attendance and adherence to timelines and schedules.
Strong PC skills and basic office knowledge, including use of copiers, fax machines, ten-key keypads, and typing.
Willingness to continue professional development.
Must be able to pass a drug/alcohol urinalysis and drive a vehicle.
Ability to meet the stated physical requirements, including regularly lifting and/or moving up to 25 pounds.

Nice To Haves

Previous automotive accounting experience.

Responsibilities

Apply payments for accounts receivable customers, note shortages, contact customers or send invoice copies for unpaid invoices, and maintain accounts receivable schedules and customer accounts.
Communicate collection difficulties to management and copy relevant correspondence and charges for the responsible manager.
Reconcile accounts paid by invoice rather than statement.
Print aged trial balances and mail monthly billing and past-due statements.
Manage collection of NSF checks by verifying funds, exchanging checks for cashier’s checks, or providing copies to the manager.
Provide new account forms to managers or customers on request and verify references on completed forms.
Ensure the dealership complies with current collections regulations, including rules on call hours, calls to places of employment, and contact limits.
Provide credit history files for account-status inquiries in accordance with management guidelines.
Use a personal device for multi-factor authentication to add security for company network and site access.
Enforce safety precautions specific to the work area.
Perform other responsibilities as assigned.