Accounts Receivable Clerk, Accounts Receivable
About The Position
Reporting to the Supervisor, Accounts Receivable, the Accounts Receivable Clerk is responsible for a variety of tasks including billing (invoices, statements, insurance claims), prepayment processing, handling billing inquiries, managing RFP signatures, collections follow-up, processing adjustments, and payment posting (Patients and Insurance) & Payment Reconciliation. The role also involves understanding the flow of electronic data into and out of the accounts receivable system, including integration with the general ledger, assisting in resolving data flow and integration issues, and performing other assigned duties. The successful candidate will ensure patient confidentiality and enjoy interacting with people via in-person, telephone, or email communication.
Requirements
- Minimum post-secondary education in accounting or business administration
- Minimum 2 years of Accounts Receivable and collections experience
- Experience with computerized Accounts Receivable systems
- Familiarity with the functions of Accounts Receivable (Testing will be administered)
- Proficiency in Microsoft Office, including Outlook, Word and Excel (Testing will be administered)
- Demonstrated attention to detail
- The successful candidate should enjoy dealing with people in person or by telephone, and finding innovative ways to locate debtors and recover liabilities
- Excellent communication, interpersonal & customer service skills
- Demonstrates values consistent with the SHN’s Code of Conduct and committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation
- Utilize protective equipment provided and identify and reports hazards
- Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community
- Excellent work performance and attendance record
Nice To Haves
- Experience in a hospital setting environment
- Experience with EPIC applications
- Ability to speak another language
Responsibilities
- Contact patients on a timely basis to secure on time payments, investigate circumstances of non-payment, negotiating and resolving conflicts, expediting payment
- Maintain accurate accounts receivable account balances including posting payments, applying prepayments, and account adjustments
- Maintain change float/order coin
- Prepare daily bank deposits & reconcile payment sheet
- Enter departmental cheques
- Distribute petty cash
- Process daily invoices, statements, and claims, resolve incoming inquiries and requests on a timely manner
- Recommend collection procedures for difficult to collect accounts to ensure minimal bad debt
- Maintain accurate account collection histories, and organize account follow-ups to confirm prior payment commitments
- Liaison with internal and external shareholders to resolve outstanding claims
- Ensure patient confidentiality
- Perform other duties as assigned
Benefits
- Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
- Comprehensive insured benefits package including health and dental benefits
- New Graduate Initiative Enroute Program
- Critical Care Sponsorship Program
- Employee Discount and Incentive Programs
- Employee and Family Assistance Program (EFAP)
- Comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on-site wellness rounding
- Recognition events
- Leadership Development and Learning Programs
- Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
