Accounts Receivable Clerk & Office Manager

Guardian Restoration•Kaukauna, WI

15h•$85,000 - $95,000•Onsite

About The Position

Guardian Restoration Partners is seeking a highly organized and customer-focused Accounting Clerk and Office Manager to support our growing Kaukauna, WI operation. This role serves as the administrative hub of the office, overseeing accounts receivable, collections, payroll support, and vendor administration while overseeing day-to-day office operations. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. Success in this role requires strong organizational skills, confidence in managing collections conversations, and a willingness to support both office and field operations wherever needed.

Requirements

5+ years of experience in accounts receivable and collections.
2+ years of office management, and administrative operations.
Proven success managing accounts receivable and collections.
Strong customer service, communication, and relationship-building skills.
Excellent organizational skills with exceptional attention to detail.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Proficiency in Microsoft Office, particularly Excel and Outlook.
Ability to handle confidential information with professionalism and discretion.

Nice To Haves

Experience with Sage, QuickBooks, Albi, or similar accounting/restoration management software is preferred.

Responsibilities

Manage the accounts receivable process, including customer aging reports and payment tracking.
Proactively communicate with customers, insurance carriers, and commercial clients regarding outstanding invoices.
Process customer payments, reconcile accounts, and document collection activity.
Partner with Operations to resolve billing discrepancies and ensure timely invoice completion.
Escalate delinquent accounts when necessary and support month-end reporting and cash collection goals.
Audit employee timesheets and process payroll through ADP.
Oversee daily office operations to maintain an organized, efficient, and professional workplace.
Answer and route incoming calls, greet visitors, and serve as the primary administrative point of contact.
Manage office supplies, mail, shipping, office equipment, and employee devices.
Maintain organized electronic and paper filing systems.
Assist leadership with reporting, scheduling, onboarding documentation, and other administrative projects.
Provide administrative support for project managers and field operations.
Maintain accurate customer, vendor, and job records within company systems.
Coordinate communication between customers, office staff, and field teams.
Support compliance documentation, recordkeeping, and general business operations.