FT Accounts Receivable & Billing Specialist

ASM Global•Wilmington, NC

10d•Onsite

About The Position

The Accounts Receivable & Billing Specialist is responsible for managing the complete billing lifecycle for convention center events, from project setup through final invoicing and collection. This position serves as the financial liaison between Sales, Event Management, Food & Beverage, and Finance to ensure all event revenue is accurately billed, collected, and recorded. Success in this role requires exceptional attention to detail, strong organizational skills, the ability to manage multiple projects simultaneously, and the determination to follow every event through completion. The ideal candidate enjoys solving problems, thrives in a fast-paced environment, and takes ownership of their work from start to finish.

Requirements

Associate’s degree in accounting, Finance, Business Administration, or related field preferred.
Two or more years of experience in Accounts Receivable, Event Billing, Hospitality Accounting, Customer Invoicing, Project Coordination, Financial Reconciliations or a related accounting role.
Strong Microsoft Excel skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and time management skills.
Demonstrated ability to organize large volumes of information, prioritize competing deadlines, and maintain exceptional attention to detail in a fast-paced environment.

Nice To Haves

Exceptionally detail-oriented.
Highly organized and able to manage multiple priorities.
Comfortable working in a fast-paced environment with changing deadlines.
Persistent in following issues through to resolution.
Able to communicate effectively with multiple departments and customers.
Self-motivated and able to work independently.
Focused on accuracy while meeting deadlines.
A proactive problem-solver who takes ownership of their work.
Successfully manages multiple active events through the entire billing cycle.
Produces accurate invoices with minimal corrections.
Maintains organized electronic documentation.
Meets month-end deadlines consistently.
Build positive working relationships across departments.
Demonstrates ownership by following every project through final payment.

Responsibilities

Set up new event projects within the accounting software.
Prepare customer invoices for event charges.
Review Event Expense Reports (EERs) for completeness and billing accuracy.
Coordinate with Event Managers, Sales, Operations, and Food & Beverage to resolve billing discrepancies.
Apply customer payments and maintain accurate customer account balances.
Monitor aging reports and perform collection activities on outstanding balances.
Reconcile customer accounts and resolve payment discrepancies.
Maintain complete electronic documentation supporting customer billing.
Assist with month-end accounts receivable reconciliations and closing activities.
Prepare reports related to accounts receivable, collections, and billing activity.
Provide professional customer service while responding to billing questions and payment inquiries.
Assist with financial audit and provide supporting documentation as requested.
Crosstrain in payroll processing and serve as a backup for payroll functions.
Perform other accounting and administrative duties as assigned.