Accounts Receivable Associate

Aston Carter • Torrance, CA

12d • $27 - $35 • Onsite

About The Position

Aston Carter is seeking an Accounts Receivable Associate for a Contract to Hire position in Torrance, CA. This role involves daily outreach to customers with past-due invoices, maintaining accurate collection records, and collaborating with internal departments to resolve discrepancies. The associate will also generate AR aging reports, track collection goals, and support process improvements. The position requires a minimum of 3 years of experience in collections or accounts receivable, with proficiency in B2B collections, Microsoft Business Central or other ERP systems, and Excel. Experience with backlog management and dealing with difficult customers is essential. The role is intermediate level.

Requirements

• Minimum 3 years of experience in collections, accounts receivable, or a related accounting function
• B2B experience
• Experience with backlog of aging
• 100% collections, phone calls, emails - dealing with difficult customers, frustrated or won't pay
• Experience reducing aging DSO balance or dealing with aging
• Software - Microsoft Business Central or other ERP
• Excel - comfortable with spreadsheets, basic formulas and formatting. Generating reports.
• Understanding of contracts - what's covered and billable what isn't

Responsibilities

• Conduct daily outreach via phone and email to customers with past-due invoices to obtain payment commitments and resolve outstanding balances.
• Maintain accurate records of collection activities, notes, promised payments, and escalation actions.
• Proactively research and resolve closed or inactive accounts, including identifying updated customer contacts.
• Collaborate with internal departments (service, operations, billing, and accounting) to resolve invoice discrepancies or service-related disputes.
• Generate AR aging reports and track progress against collection goals.
• Follow company policies and compliance guidelines for collection communications.
• Support continuous improvement of collections processes to drive faster resolution of outstanding balances.
• Supporting backlog in 2 states.
• Weekly reports to manager and 1/week meeting to update on challenges, client issues, preference.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed