Accounts Receivables Associate

S. Katzman Produce Career•Bronx, NY

2d•Hybrid

About The Position

The Accounts Receivable Associate is responsible for monitoring the accounts and status of the company’s Corporate Accounts, Cash Applications, Document Retention. Key responsibilities include contacting customers and inquiring about past due payments, Cash applications across 4 companies, invoice upload, Scanning and storing documentation including credits, signups and bill of ladings, updating credit spreadsheets and assisting customers/sales team with invoice related questions/discrepancies.

Requirements

Strong communications and negotiation skills
Good organizational skills and ability to follow up and follow through on all pending payments

Responsibilities

Process payments in a timely and accurate manner over 4 companies
Document retention, credit and bill of lading scanning, working with operations team to maintain signups, skipped credits
Conduct weekly meetings with supervisor to review any issues and delinquent accounts and discuss course of action
Consistently update Supervisor with past due balances
Place account on hold when necessary
Make timely collection calls, and coordinate with supervisor to create collection plans to keep customers accountable for open balances
Investigate clipped bills by reviewing pick tickets or escalating to inventory control when necessary
Maintain notes on each account in order to keep parties informed on the status of open balances and communicate information to sales team
Work directly with Sales Manager and sales team to alleviate customer issues and determine the appropriate course of action
Communicate with customers to resolve outstanding issues/missed payments in a courteous and respectful manner
Clearly communicate status of account while maintaining a positive working relationship
Continuously follow up with outstanding balances and clips
Review internal/external emails and respond quickly and professionally
Assist other members of the accounting group with duties when necessary
Perform other duties as assigned