Accounts Receivable (AR) Specialist

Real Floors•Phoenix, AZ

2d•Onsite

About The Position

The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.

Requirements

1+ years of related experience preferred.
Strong written and verbal communication skills with the ability to communicate effectively.
Analytical mindset to reconcile account issues and identify discrepancies in account information.
Problem solving, critical thinking, and attention to detail is required
Ability to work independently as well as within a team setting, self-motivated, detail-oriented, creative, and organized.
Proficiency in Google Workspace, Microsoft Office including Excel, Word, Outlook, and video conferencing programs.
Proactive problem solver – takes initiative to identify, research and resolve problems as they arise.
Relatable, able to get-along easily with others, outgoing, and has a friendly personality

Responsibilities

Service assigned multifamily homes management accounts and consistently review them for prompt payment status
Make contact with past due SFH customers in a professional manner while keeping and improving customer relations.
Assist in resolving client-billing problems and disputes in a timely manner.
Ensure internal process for all SFH accounts is being followed.
Identify issues attributing to account delinquency and discuss them with management.
Provide timely follow-up on payment arrangements, billing issues and inquiries.
Coordinate collection efforts with internal colleagues, such as project managers, GMs, and VP of SFH
Maintain SFH email address daily and disperse information to corresponding parties (GM's, PM's, etc).
Complete SFH vendor packet information in a timely manner and obtain credit applications on specified accounts.