Accounts Receivable and Registration Specialist

Duluth YMCA•Duluth, MN

About The Position

In Coordination with the Director of Fiscal Operations the Accounts Receivable and Registration Specialist will be responsible for all accounts receivable and programming registration for each branch of the YMCA and partner YMCAs. Provides excellent customer service to our members and program participants. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

Requirements

Associate's or bachelor’s degree in accounting or related field or equivalent required.
A year or more accounts receivable or general accounting experience required.
Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, and general bookkeeping procedures.
Experience with standard business software, office machines, and must be proficient in Microsoft Excel.
Must be able to successfully pass a background check.

Responsibilities

Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member and participant retention.
Handles and resolves membership and participants concerns and informs supervisor of unusual situations or unresolved issues.
Models relationship building skills (listen first) in all interactions.
Assist with insurance reimbursement programs including processing and keeping membership staff up to date on insurance standards.
Reviews and follows up on returned checks and bank drafts, and credit card expirations.
Reconciles branch weekly deposits of cash and checks.
Coordinates membership invoice mailings.
Assist with creating monthly reports.
Reconciled and validated revenue streams, ensuring accuracy and alignment with financial records while identifying and resolving discrepancies to support reliable reporting and forecasting.
Help new employees with training on Daxko software and applicable procedures.
Create and organize new and existing programs in Daxko along with updating programs per request.
Provides support on programming related inquiries throughout the Association.
Assist with childcare registrations including the childcare assistance programs for our association and partner YMCAs in collaboration with the Director of Fiscal Operations.
Communicate with program directors to establish timelines and to review programs for accuracy.
Audit program costs, instructors, dates and times while taking note of instructor turnover holidays to prorate.
Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participate in and lead efforts to support the Y’s commitment to equity and diversity.

Benefits

Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
Medical, Dental, Vision, and Life Insurance Plans
Medical and Dependent Flexible Spending Accounts available
Long and Short-Term Disability Coverage
Employee assistance program
Complimentary nationwide 2 adult family membership to the Y
Discounts on programs, summer camps, YMCA Camp Miller
Paid time off (About 120 hours/ year and starting with 40 hours)
Paid parental leave
Subscription to the Calm app
Bereavement leave
Paid holidays
Team member referral program
Employee engagement and appreciation activities
Growth and development opportunities
Free parking
Leadership certification and related training offered and encouraged