About The Position
We’re looking for an AR and Billing Operations Manager to own and evolve our order-to-cash function as ClickHouse continues to scale. This role is pivotal in ensuring the integrity, accuracy, and compliance of our billing, collections, and revenue reporting as we prepare for public-company readiness. You’ll work cross-functionally with Sales, Legal, FP&A, and Operations teams to build scalable processes and workflows.
Requirements
- 5+ years of progressive billing operations experience, including 2+ years focused on billing and collections in a SaaS or technology company.
- Experience with automation tools and ERP systems (e.g., NetSuite, Stripe, Salesforce CPQ).
- Strong analytical and problem-solving skills, with the ability to interpret complex contracts and data sets.
- Excellent organizational skills and attention to detail, with a focus on accuracy and completeness.
- Effective communicator with the ability to collaborate cross-functionally and present financial insights clearly.
- Experience in designing and maintaining internal controls and documentation to support audit readiness and SOX compliance.
Responsibilities
- Own end-to-end billing operations, ensuring accuracy and efficiency across the full billing cycle.
- Support recurring, and usage-based, billing models across systems for a variety of subscription, invoicing, and payment term configurations.
- Drive system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows.
- Maintain strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries.
- Lead quarter-end write-off recommendations and own AR reporting, including aging analysis, allowance for doubtful accounts, and related GL reconciliations
- Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, reconciliations, and analytics.
- Support external audit requirements and manage PBC requests related to billing operations.
- Support the operational processes for new SKU creation, new product launches, pricing models, and business initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
