Accounts Receivable Analyst

Coca-Cola Bottlers' Sales & Services • Tampa, FL

1d • Hybrid

About The Position

Perform collection activities for assigned customer accounts by territory and/or channel in accordance with company credit policies and practices. The role aims to support maximum sales, sound receivables, and prompt conversion of receivables to cash while achieving and maintaining bottler targets for DSO, Currency, SPD, and bad debt.

The analyst applies credit and collection policies, assesses customer risk and payment patterns, identifies and resolves delinquencies, and maintains systematic follow-up of outstanding amounts. The role involves communicating with customers and sales personnel, managing credit limits, addressing collection issues and irregularities, and preparing reports and account documentation. This is a hybrid teleworking role requiring regular work at a CCBSS office location; the number of office days is at the manager’s discretion and may change with business needs.

Requirements

• Three to five years of experience in credit and collections.
• Minimum education: high school diploma or GED.
• Strong written and verbal communication skills.
• Ability to analyze complex problems and identify solutions.
• Strong negotiation skills.
• Strong organizational skills and ability to work in a fast-paced environment.
• Proficiency with software applications such as MS Excel, Word, and PowerPoint.
• Knowledge of pivot tables and VLOOKUPs.
• A credit check is required for this Finance position.
• Willingness and ability to travel if needed; no travel is anticipated for this position.

Nice To Haves

• Four-year bachelor’s degree in Business, Accounting, or Finance, or equivalent related experience (preferred).
• Experience in the consumer products or bottling industry.
• Commercial collections experience.
• Experience with SAP and an open-item accounts receivable system.

Responsibilities

• Apply company credit and collection policies, practices, and procedures to assigned accounts.
• Analyze risk exposure based on customer payment patterns and financial analysis.
• Review accounts for past-due balances and take action to resolve delinquencies.
• Plan and maintain systematic follow-up and collection of amounts due.
• Communicate with customers to ensure payments are received within terms.
• Work with sales management to resolve past-due delinquencies as required.
• Contact customers by email or phone to correct, prevent, or minimize delinquency.
• Monitor credit-limit compliance, take appropriate action when limits are exceeded, and recommend credit-limit changes.
• Build relationships within customer organizations to help resolve complex issues.
• Communicate with Key Accounts, Sales Center Managers, and associate management personnel about accounts that may require COD or Product Hold restrictions.
• Address collection irregularities, adjustments, and customer complaints as needed.
• Obtain Chart of Authority approval to convert charge accounts to cash status (COD/Product Hold), establish payment plans, approve settlements, and write off uncollectible accounts.
• Prepare customer presentations to resolve collection issues.
• Request reinstatement of credit privileges when necessary.
• Prepare write-offs, adjustments, and bad debt as needed.
• Meet or exceed monthly collection and quality targets.
• Provide management with status logs and reports as needed.
• Follow up and collect on rebills of invalid deductions.
• Reconcile national and local account balances as assigned.
• Maintain customer information sheets.

Benefits

• Vacation and floating holidays.
• Parental leave.
• Flexible work environment.
• Competitive base salary or hourly wage rate in line with market rates for the job duties and skills required.
• Rewards and recognition for employee contributions.
• Retirement plans and guidance.
• Medical, life, and disability insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED