Accounts Receivable Analyst

The Wonderful Company • Los Angeles, CA

5h • $26 - $31 • Hybrid

About The Position

The Accounts Receivable analyst will ensure the timely collection of the transaction in our accounting records as well as managing deductions. This role requires the ability to correspond with the regional sales manager and other departments and teams throughout the company. The ideal candidate will be highly motivated, is a solution provider, is organized, demonstrates acute attention to detail, is analytical and will provide outstanding customer service on the phone and through written correspondence.
This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Requirements

• 5+ years of accounts receivable experience or combined equivalent of education and experience.
• 5+ years of experience with deduction research and reconciliation
• Must be professional, maintain a high level of confidentiality, and be able to handle multiple tasks simultaneously with speed and accuracy in a fast-paced environment
• Coordinate research to properly classify the deductions as valid or invalid
• Ability to think analytically, strategically, and execute problem solving measures as required.
• Possess strong negotiating, and decision-making skills.
• Proficient computer software and database skills. Oracle and Demantra knowledge a plus.
• Strong math, logical deduction, written and oral communication skills
• Able to deal with frequent change, delay, or unexpected events.
• Intermediate knowledge Microsoft Excel, including the ability to create and edit spreadsheets and use pivot tables.
• Intermediate 10 key skills
• Knowledge of vendor compliance and routing guides
• Knowledge of vendor management service portals and internet search engines.
• Knowledge of Microsoft Office applications
• Ability to read, write, type, and verbally communicate effectively and professionally with other business units, customers, and vendors. Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
• Ability to generate ad hoc reports from Apex, Oracle and Demantra as required.

Nice To Haves

• Oracle and Demantra knowledge a plus.

Responsibilities

• Make daily collection calls, send e-mail correspondence to the customer AP department or file claims in the customer web portal.
• Monitor customer account details for non-payment, delayed payment, and other irregularities.
• Send statements and invoice copies to outstanding customers
• Process daily chargebacks, identify, validate, disputes
• Minimize deductions by communicating the proper compliance procedures to the respective departments
• Work with the sales and trade management to coordinate and resolve client issues.
• Compile back up documentation for validation/disputes
• Identify and execute the necessary process adjustments
• Follow established procedures for processing receipts (ACH, wire, credit card, checks) using online bank access.
• Reconcile accounts weekly and monthly and investigate and resolve customer queries or discrepancies in receipts v. invoicing as need.
• Assist with the cash application of customer accounts,
• Organize a recovery timeline and initiate collection efforts.
• Communicate with the clients regarding invoicing issues and outstanding payments via phone and/or e-mail/ web portal.
• Assist department senior manager and other members of the department with ad hoc requests & special projects.
• Analyze aged receivable documents
• Assist with audit requests as it relates to AR.
• Collaborates with sales and trade management teams to ensure timely resolution of deductions to classify as valid or invalid.
• Facilitate preparation and presentation of AR account reconciliations to identify and resolve complex customer account issues including short-pay, credits, unapplied payment, and system issues. Escalate issues to Senior Manager Accounts Receivable, sales or trade management team as needed while working closely with customer and internal partners.
• Manages key and complex customer accounts and performs day to day financial transactions verifying, classifying, computing, posting, and recording accounts receivable data.
• Trains, assists and able to mentor other members of the team while complying with credit and collection policies and procedures.
• Ability to independently prioritize and manage workload to meet deadlines. This includes the ability to be flexible with ad hoc requests and month end and year end close.

Benefits

• Access to top-notch medical coverage comprehensive vision and dental plans
• 401k with match eligibility
• 24/7 online physician consultations
• virtual mental health resources
• life coaching
• engaging employee community groups
• cash rewards for healthy habits and fitness reimbursements
• library of on-demand fitness videos
• Clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Company-wide mentorship program
• Continuous Improvement Training
• Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice
• Wonderful Neighbor to contribute to group service projects within our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed