Accounts Receivable Analyst

Long View SystemsCalgary, AB
Onsite

About The Position

We’re looking for a results-driven Accounts Receivable Analyst who is passionate about collecting cash, reducing DSO, and continuously improving how we manage receivables. Reporting to the AR Team Lead, this role is responsible for managing collections and account reconciliations across Long View’s North American operations from our Calgary Head Office. You will play a key role in driving cash flow by proactively managing client relationships, resolving issues quickly, and identifying opportunities to improve processes and outcomes.

Requirements

  • 5+ years of experience in collections and accounts receivable
  • Demonstrated success managing collections and improving cash outcomes (DSO, aging, etc.)
  • Strong reconciliation and problem-solving skills
  • Ability to build trust and influence both clients and internal stakeholders
  • Solid Excel skills and experience working in ERP systems (D365 or similar preferred)
  • Ability to operate effectively in a fast-paced, high-volume environment
  • Relentless about collecting cash - you follow through and don’t let things stall
  • Naturally curious and improvement-oriented - you look for root causes, not just fixes
  • Customer-focused but firm - you balance relationships with accountability
  • Organized and proactive - you stay ahead of issues, not behind them
  • Clear communicator - you escalate early and collaborate effectively
  • Positive, team-oriented, and accountable

Responsibilities

  • Own collections performance
  • Proactively manage a portfolio of accounts to ensure timely collection of all outstanding receivables
  • Drive reduction in DSO through effective follow-up, prioritization, and escalation
  • Maintain clear visibility on aging and take action before issues become risks
  • Resolve and remove barriers to payment
  • Investigate and resolve customer disputes quickly and professionally
  • Partner with billing, account managers, and clients to remove roadblocks to payment
  • Ensure invoices are accurate, understood, and accepted by clients
  • Execute and maintain strong fundamentals
  • Reconcile client accounts and resolve discrepancies
  • Apply payments (EFT, cheque, credit card) and process allocations accurately
  • Maintain up-to-date and accurate client account information in D365
  • Provide insight and forecasting
  • Track and report on collection activity and account status
  • Deliver accurate cash collection forecasts
  • Highlight risks, trends, and opportunities to leadership
  • Drive continuous improvement
  • Identify root causes of delayed payments and recurring disputes
  • Recommend and implement process improvements across billing, collections, and client setup
  • Contribute to automation, standardization, and data quality improvements
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