Accounts Receivable Analyst

The Travel Corporation•Toronto, ON

12d•Hybrid

About The Position

As TTC’s Accounts Receivable Analyst, reporting to the Accounts Receivable Manager, you will support the full order-to-cash cycle, leveraging finance operations experience (credit control, reconciliations, query resolution, and cash application). You will be responsible for issuing monthly customer statements, resolving queries, and ensuring timely allocation of cash receipts. The role requires close collaboration with finance, commercial, and customer-facing teams to maintain strong cash flow, reduce debtor aging, and ensure accurate reconciliations across multiple brands and regions. Success in this role means ensuring that monthly statements and commissions are issued accurately and on time, with debtor balances actively monitored and clear commentary provided to reduce aging. Cash is applied daily with minimal unapplied items outstanding, while customer queries are resolved efficiently and with a service-oriented approach that builds trust with both internal and external stakeholders. Refunds, vouchers, journals, and fund transfers are processed correctly and fully documented, supporting strong audit trails and compliance. Ultimately, the Accounts Receivable Analyst will contribute to healthy cash flow, clean reconciliations, and seamless AR operations that underpin the wider finance function.

Requirements

2–4 years of experience in finance operations (accounts receivable, accounts payable, credit control, or equivalent).
Strong reconciliations, query management, and stakeholder engagement experience are highly valued and transferable to AR activities.
Familiarity with Oracle R12 and MS Excel.
Strong analytical and problem-solving skills with attention to detail.
Clear communication skills and confidence in managing customer queries.

Nice To Haves

Experience with commission processing and reconciliations is desirable.

Responsibilities

Prepare and issue monthly customer statements in line with agreed timelines.
Send statements to customers and follow up on queries raised.
Monitor aged debtors, provide commentary (e.g. Contiki), and escalate overdue items.
Conduct regular debtor reviews and support proactive collections.
Process daily cash allocations across customer accounts.
Investigate and resolve unapplied cash within set timelines.
Review and approve Tropics commissions.
Maintain accurate commission payment records.
Monitor the AR mailbox and respond promptly to internal and external queries.
Investigate discrepancies and ensure timely resolution.
Review and process approved fund transfers, vouchers, and customer refunds.
Prepare and post journals related to AR activities.
Support preparation of AR reports, reconciliations, and debtor commentary.
Collaborate with Group Finance, FP&A, and Shared Services for smooth consolidation inputs.