Accounts Receivable Admin

Lithia & Driveway

3d • $17 - $24 • Remote

About The Position

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. As an Accounts Receivable (AR) Administrator, you'll be a key liaison between Lithia Motors and our valued customers. You’ll ensure payments are processed accurately and credit lines are maintained efficiently—all while delivering outstanding support to both internal teams and external clients.

Requirements

• High attention to detail and a proactive, deadline-driven mindset
• Strong written and verbal communication skills
• Customer service experience, preferably in a fast-paced or call center environment
• Confidence making outbound calls; collections experience is a plus
• Critical thinking and active listening skills
• Ability to prioritize tasks and manage time independently
• Proficiency in Microsoft Excel, including experience with functions like XLOOKUP
• A collaborative attitude and commitment to excellent service
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• collections experience is a plus

Responsibilities

• Process payments and refunds accurately and on time
• Reconcile AR schedules in accordance with company policy
• Provide support to store locations as needed
• Review and input credit application details into internal systems
• Investigate and resolve account discrepancies and billing issues
• Respond to service and parts customer inquiries within service level agreements
• Collaborate with internal stakeholders to ensure smooth AR operations
• Other administrative and support duties as assigned

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED