Accounts Payable Support Specialist

TOTE Resources LLC•Tacoma, WA

4d•$35,844 - $62,830•Hybrid

About The Position

TOTE Resources is seeking a detail-oriented, customer-focused, and highly organized Accounts Payable Support Specialist to join their growing team in Tacoma, Washington. This role is an opportunity to become part of a collaborative, mission-driven organization supporting leaders in the maritime, logistics, terminal, and transportation industries. The Accounts Payable Support Specialist will play a key part in ensuring accurate and timely invoice processing, vendor management, accounts payable operations, and financial data integrity. This role involves working closely with internal departments and external vendors while helping drive efficiency, compliance, and exceptional customer service. TOTE Resources is committed to its core values of Safety, Operational Excellence, Customer Experience, and Colleague Experience. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering high-quality, detail-driven work.

Requirements

Two (2) or more years of Accounts Payable experience.
High School Diploma or GED equivalent.
Experience with accounts payable systems, invoice processing, and vendor management.
Strong attention to detail and a high level of accuracy in data entry.
Excellent organizational and time-management skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a deadline-driven environment.
Proficiency with: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams.
Ability to work independently and collaboratively within a team environment.
Strong understanding of Accounts Payable processes and procedures.
Strong organizational and problem-solving abilities.
Ability to handle confidential information professionally and responsibly.
Strong customer service and communication skills.
Ability to prioritize competing deadlines and workloads.
Ability to work effectively in a fast-paced environment.
Ability to collaborate with employees, vendors, and business partners across multiple departments.

Nice To Haves

Bilingual in Spanish.
Experience with document imaging systems.
Experience maintaining vendor master files.
Experience reconciling vendor statements and resolving discrepancies.
Experience identifying and recommending process improvements.

Responsibilities

Open, sort, and process incoming physical and electronic Accounts Payable mail.
Scan, index, and validate invoices within the document imaging system.
Verify and correct information captured by imaging software to ensure accuracy and compliance.
Accurately enter and maintain vendor information within the accounting system.
Monitor and distribute emails received through the Accounts Payable mailbox.
Reconcile vendor statements and investigate discrepancies.
Resolve invoice and payment-related issues in a timely and professional manner.
Maintain and protect the integrity of the Vendor Master File.
Review new vendor packets and obtain any missing documentation.
Verify and document vendor additions and changes to help prevent fraudulent activity.
Partner with vendors to resolve account issues and provide exceptional customer service.
Serve as a point of contact for accounts payable inquiries.
Deliver outstanding customer service to internal departments and external vendors.
Assist with special projects and other Accounts Payable responsibilities as assigned.
Support process improvements that enhance efficiency and accuracy.