Accounts Payable Coordinator-Vendor Relations

Genuine Parts CompanyDuluth, GA
Hybrid

About The Position

The Accounts Payable Coordinator - Vendor Relations serves as a secondary point of contact for major inventory suppliers, account reconciliations, supplier communications, and resolution of open issues or disputes. This role serves as a liaison collaborating with suppliers and internal cross-functional teams to resolve discrepancies, reconcile accounts, and improve invoice processing efficiency. The coordinator delivers high-quality customer service while ensuring compliance with company policies and accounting standards with all internal and external customers.

Requirements

  • A firm understanding of basic AP and Accounting Principles
  • Excellent research and resolution skills
  • Excellent analytical, problem solving and decision-making skills
  • Exceptional oral and written communication & customer service skills
  • Ability to work on multiple assignments with competing priorities
  • Ability to work in a fast-paced environment as a self-motivated team member
  • Excellent organizational skills and attention to detail
  • Initiative-taking; able to effectively prioritize tasks and organize schedule
  • Demonstrates a sense of urgency and ability to meet deadlines
  • Self-starter, able to work in fast paced environment
  • Strong work ethic and self-motivation skills
  • Results-driven
  • Collaborator
  • Positive Attitude
  • Conflict Management Skills
  • Leadership attributes

Nice To Haves

  • High School graduate or higher
  • JD Edwards and PeopleSoft experience preferred
  • 2+ years’ experience with high volume Accounts Payable Inventory 3-Way Match environment preferred
  • Intermediate Excel knowledge required

Responsibilities

  • Responsible for reporting, communicating, and coordinating workflow to ensure invoices are processed within defined service level agreements and according to departmental guidelines/procedures for onshore & offshore teams
  • Responsible for creating and analyzing various daily and weekly reporting to provide directions to various teams and provide status updates to leadership
  • Responsible for review, research, and resolution of JDE AP invoice variance workbench daily
  • Responsible for training Vendor Relations Specialists including new specialist training and changes of policies and/or procedures with existing Specialists
  • Serves as a first escalation point of contact for AP issues from major inventory suppliers
  • Responsible for building and maintaining effective relationships with supplier account representatives and internal business partners
  • Ensures Statement Specialists schedule and conduct monthly supplier conference calls to review account statuses, aged balances, and unresolved issues, offering direct support and guidance.
  • Ensures consistent and timely communication with suppliers between conference calls.
  • Ensures Statement specialists are maintaining current and accurate records of open statement items in PeopleSoft Statement database
  • Responsible for Statement specialist audit scorecard completion monthly
  • Research & resolve invoice discrepancies, issues & unapplied credits, utilizing internal systems including EDI, JD Edwards, Kofax Total Agility & PeopleSoft
  • Analyze root cause and communicate with suppliers regarding past due invoices, disputes and billing or process inefficiencies
  • Review and Resolve documents timely in assigned designated workflow software Kofax Total Agility
  • Review and Resolve Service Now tickets timely
  • Creates and monitors Production daily dashboard.
  • Creates and monitors Statement database status reporting weekly
  • Creates and monitors Received Not Vouchered reporting weekly
  • Build strong partnerships and collaborate with internal and external departments to resolve issues timely
  • Responds to inquiries and provides excellent customer service to internal customers
  • Assists as backup for specialist duties
  • Ensures all month-end tasks, requirements, and reporting are completed timely
  • Additional tasks and projects assigned by Management
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