Accounts Payable / Accounts Receivable Clerk

The Road HomeSalt Lake City, UT
4d$20Onsite

About The Position

The Accounts Payable (AP)/Accounts Receivable (AR) Clerk supports the Finance & Accounting (F&A) department by accurately processing day-to-day accounts payable and accounts receivable transactions. This role is responsible for invoice entry, payment processing, deposit support, reimbursements, and maintaining complete and well-organized financial documentation in accordance with agency policies and internal controls. The AP/AR Clerk works closely with accounting staff and agency departments to resolve discrepancies, respond to inquiries, and support month-end close, audits, and grant-related reporting in a mission-driven nonprofit environment.

Requirements

  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
  • Must pass a pre-employment background check and drug screening.
  • High school diploma or equivalent required; associate degree in accounting or a related field preferred.
  • A minimum of 2 to 4 years of experience in accounting, bookkeeping, or clerical finance roles.
  • Basic understanding of accounting principles and financial recordkeeping.
  • Proficiency in Microsoft Office applications, including Excel and Word, and general computer literacy preferred.
  • Experience using accounting software required; NetSuite experience preferred.
  • Strong attention to detail, ensuring accurate data entry and reliable financial records with minimal need for correction.
  • Ability to collaborate effectively with finance staff, program teams, and external partners.
  • Customer-service oriented approach when responding to staff, management, and third-party inquiries with professionalism and respect.
  • Ability to navigate difficult situations with professionalism and compassion.
  • Ability to maintain confidentiality and handle sensitive financial and organizational information with discretion.
  • Strong organizational skills, including file management, documentation, and general office procedures such as data compilation, correspondence, and phone communication.
  • Ability to manage multiple tasks, meet deadlines, and maintain well-organized records in a fast-paced environment.
  • Problem-solving skills to identify, investigate, and resolve discrepancies while proposing appropriate solutions.
  • Strong interpersonal skills and ability to work with diverse populations.
  • Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
  • Use basic computer programs (email, spreadsheets, and more) and have strong computer skills.
  • Ability to accept supervision, direction, and feedback with openness.
  • Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication.
  • Ability to lift and move heavy items up to 15 pounds.
  • Ability to sit, stand, and move for at least an hour at a time or more.
  • Maintain regular and reliable attendance as an essential function of this position.

Nice To Haves

  • Experience working with diverse and/or vulnerable populations is preferred.
  • Experience using accounting software required; NetSuite experience preferred.
  • Experience working with grants, government contracts, and/or restricted funding preferred.
  • Prior experience in a nonprofit or human services organization preferred.

Responsibilities

  • Process vendor invoices accurately and timely, ensuring proper coding, approvals, and supporting documentation in accordance with agency policies and internal controls.
  • Enter accounts payable transactions into the accounting system, including invoices, credit memos, and adjustments.
  • Prepare and process regular payment batches (ACH and check) following established approval workflows.
  • Review, code, and record credit card transactions, ensuring receipts and documentation are complete and compliant.
  • Process employee reimbursement and advance requests, verifying required documentation and adherence to agency policies.
  • Maintain accurate and up-to-date vendor records, including W-9s, banking information, and compliance verification (e.g., SAM.gov).
  • Respond to vendor inquiries and assist in resolving payment discrepancies in a timely and professional manner.
  • Assist with accounts receivable activities, including identifying, recording, and applying incoming payments, donations, and grant receipts.
  • Support deposit preparation and processing, including remote and/or physical deposits.
  • Enter non-government AR billings, such as tenant rent and related subsidies, and maintain accurate receivable records.
  • Prepare and distribute routine AP and AR reports for review by accounting leadership.
  • Maintain organized and complete AP/AR documentation to support audits, grant reporting, and internal reviews.
  • Assist with month-end and year-end close activities related to AP/AR, including reconciliations and supporting schedules.
  • Provide responsive, customer-focused support to agency staff regarding invoice status, reimbursements, and payment questions.
  • Follow direction, priorities, and guidance provided by the Staff Accountant, Senior Accountant, or Controller.
  • Participate in onboarding, training, and ongoing instruction related to accounting systems, procedures, and internal controls.
  • Promptly escalate discrepancies, unusual transactions, or policy questions to supervisory staff.
  • Cooperate with review, approval, and sample testing of AP/AR transactions as part of internal control and compliance processes.
  • Apply feedback and corrective guidance to continuously improve accuracy, timeliness, and compliance.
  • Communicate proactively regarding workload, deadlines, and potential issues that may impact AP/AR processing.
  • Maintain confidentiality, professionalism, and discretion when handling sensitive financial and personnel information.
  • Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
  • Participate in emergency drills and environmental safety activities, as required.
  • Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
  • Maintain regular and reliable attendance as an essential function of this position.
  • Other duties as assigned.
  • Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
  • Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
  • Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
  • Maintain healthy boundaries using trauma-informed approaches in all interactions.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency
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