Accounts Payable / Accounts Receivable Clerk

City of UmatillaUmatilla City Hall, OR
Onsite

About The Position

Performs a variety of accounting, accounts payable, accounts receivable, customer service, cashiering, and clerical duties in support of City operations. Responsible for processing accounts payable transactions, maintaining financial records, providing customer service at the front counter, and serving as backup support for Utility Billing and Municipal Court operations during employee absences, lunches, vacations, and peak workload periods. Work requires accuracy, attention to detail, excellent customer service skills, and the ability to maintain confidentiality.

Requirements

  • High school diploma or GED required.
  • Two (2) years of experience in accounts payable, bookkeeping, accounting support, customer service, cashiering, or related clerical work.
  • Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • Valid driver’s license.
  • Ability to become CJIS certified

Nice To Haves

  • Associate degree in Accounting, Business Administration, Finance, or related field preferred.
  • Experience in local government or public sector finance is preferred.

Responsibilities

  • Receive, review, verify, and process vendor invoices for payment.
  • Match invoices with purchase orders, receiving documents, and other supporting documentation.
  • Enter accounts payable transactions into financial software systems.
  • Prepare payment batches, checks, electronic payments, and related reports.
  • Maintain vendor records and assist with vendor inquiries.
  • Reconcile accounts payable records and resolve discrepancies.
  • Assist with month-end and year-end accounting processes.
  • Maintain organized financial records in accordance with records retention requirements.
  • Prepare reports, spreadsheets, and correspondence as assigned.
  • Assists in maintaining vendor tax documentation and assists with annual IRS Form 1099 preparation and reporting.
  • Assists with internal and external audits by providing documentation, reports, and supporting records.
  • Assists in ensuring compliance with City purchasing policies, internal controls, and applicable accounting standards.
  • Assists departments with purchasing procedures, purchase orders, vendor setup, procurement documentation, and compliance with City Purchasing policies.
  • Assists with administration, reconciliation, and documentation of City Purchasing cards, fuel cards, and other authorized payment methods.
  • Receive and process various payments including utility bills, court fines, permits, licenses, and other City fees.
  • Prepare, process, and maintain customer invoices, billings, and receivable records.
  • Monitor and reconcile accounts receivable balances and investigate discrepancies.
  • Assist with posting customer payments and receipts to appropriate accounts.
  • Assist with preparation, verification, reconciliation, and delivery of daily cash receipts and deposits.
  • Assist with collection activities on delinquent accounts in accordance with City policies and procedures.
  • Maintain accurate customer account records and supporting documentation.
  • Reconcile receivable accounts and prepare related reports.
  • Assist with month-end and year-end accounts receivable closing activities.
  • Provide support for annual audits by preparing accounts receivable documentation and records.
  • Maintain compliance with applicable accounting standards, internal controls, and City financial policies.
  • Serve as one of the primary points of contact for visitors, residents, and customers at City Hall.
  • Answer and direct telephone calls and respond to general inquiries.
  • Provide information regarding City services, policies, procedures, and programs.
  • Assist customers with forms, applications, and service requests.
  • Maintain a professional, courteous, and helpful demeanor when interacting with the public.
  • Assist with special projects and departmental initiatives.
  • Attend training and meetings as required.
  • Assists in locating, organizing, and providing financial records responsive to public records requests in accordance with applicable laws and City policies.
  • De-escalates customer concerns and resolves service issues through professional communication and problem-solving techniques.
  • Provides and performs high levels of customer service, with primary services provided internally, and courteous and professional assistance to residents, businesses, and visitors.
  • Provide backup coverage for Utility Billing staff during lunches, vacations, sick leave, and other absences.
  • Process utility payments and customer account transactions.
  • Assist customers with utility account inquiries and service requests.
  • Prepare utility billing correspondence and maintain customer records.
  • Support utility billing functions as assigned.
  • Provide backup coverage for Court Clerk staff during lunches, vacations, sick leave, and other absences.
  • Accept and process court payments and related transactions.
  • Assist customers with general court-related inquiries in accordance with established procedures.
  • Maintain confidentiality of court records and information.
  • Perform clerical and administrative support duties related to court operations as assigned.
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