Accounts Coordinator

Atlanta Dental Center•Atlanta, GA

6d•Onsite

About The Position

The Atlanta Dental Center is seeking a dedicated and expansion-driven Front Office – Accounts Coordinator. We are a fast-paced clinical environment utilizing the latest dental technology. Our doctors are highly accomplished, and we offer benefits and clear routes for skill improvement, including training. We do not participate in insurance networks but do accept insurance and see many new patients daily. We also have specialist dentists on staff. This is a full-time employment position (40 hours per week).

Requirements

Ability to accurately account for funds paid by a variety of payment methods (cash, check, credit, 3rd party financing)
Excellent multitasking
Excellent math skills (accounting based)
Excellent verbal and written communication skills.
Excellent phone skills
Ability to present a genuinely friendly, welcoming, and professional demeanor at all times
Competent computer skills required and ability to quickly learn new software
Proficient Dentrix software skills with all modules of the software.
Must speak and write English fluently and clearly.
Team player
Quick to learn
No holding on to upsets or disagreements
High duplication of tasks and directions and details
Responsible for job and patient
Highly ethical and accountable (when interacting with patients, this is very important)
Attention to minute detail
Very well organized
Upbeat and enthusiastic
Professional personal presentation and demeanor is required

Responsibilities

Professionally and in a friendly manner call patients with overdue balances and help them get their account current by paying their past balances or getting insurance claims paid, etc.
Review the schedule in advance and check each patient’s account to ensure the account is current before dental services are rendered.
Calling on overdue patient accounts and helping the patient bring the account current
Processing payments from patients and recording them on the ledgers
Inspecting and flagging patient accounts that need attention before treatment is rendered
Processing and sending insurance claims on behalf of the patient for services performed
Scanning and recording any papers created as a result of the patient’s visit
Creating & updating patient files in Dentrix software
Reprocessing/resubmitting insurance claims with photos, narratives, etc., when needed
Graciously, professionally and in a very friendly manner helping patients with any questions regarding their visit or dental services
Other administrative and organizational duties, as assigned, associated with front office duties
Presenting treatment estimates to patients and helping patients with any financial arrangements to move forward with treatment