Accounting Technician 1/2 Flex (PCN 07-5046)

State of Alaska•Juneau, AK

1d•Onsite

About The Position

The Department of Labor and Workforce Development, Division of Employment and Training Services, is hiring an Accounting Technician for its Juneau Unemployment Insurance (UI) Tax team. The position is flexibly staffed at Level 1 or Level 2, based on the applicant’s qualifications and experience, and is in the General Government Unit at Range 12/14. The role provides customer service to the public by telephone and email, registers new employers for UI Tax accounts, and processes Alaska Quarterly Contribution reports and tax payments. It also researches and updates discrepancies in employer accounts and employee wage records and prepares and processes accounting adjustments and refunds. The team works with five field offices in Juneau, Anchorage, Kenai, Wasilla, and Fairbanks. The UI Tax unit supports wage earners by educating employers on correctly reporting wages and paying contributions. The team registers and maintains employer accounts and the quarterly wage records used to calculate unemployment taxes and benefits under Alaska statutes and regulations. The office is located at 1111 W 8th St, Room 203, in downtown Juneau. Team members work both independently and collaboratively, handling numerical records and educating employers and third parties from across Alaska and the country.

Requirements

For Level 1: One year of clerical work experience maintaining records, using computer systems, and performing basic arithmetic calculations. A formal vocational education program in accounting or bookkeeping may substitute; post-secondary education may also substitute at 3 semester or 4 quarter hours per month of required experience.
For Level 2: One year of entry technical-level accounting or clerical bookkeeping experience. An Accounting Technician certification from an accredited college may substitute; post-secondary education may also substitute at 3 semester or 4 quarter hours per month if it includes at least 6 semester or 8 quarter hours in accounting.
Applicants must meet Alaska residency requirements.
Competencies include computer skills, customer service, self-management, teamwork, and information assurance.

Responsibilities

Provide customer service to the public by telephone or email.
Register new employers for Unemployment Insurance Tax accounts.
Process Alaska Quarterly Contribution reports and tax payments.
Research and update discrepancies in employer accounts and employee wage records.
Prepare and process accounting adjustments and refunds.
Educate employers and third parties on reporting wages and paying UI taxes.
Coordinate work with field offices in Juneau, Anchorage, Kenai, Wasilla, and Fairbanks.