Accounting Specialist
About The Position
This position primarily focuses on setting up and maintaining select customer accounts. It handles the preparation and distribution of customer invoices and the processing and posting of customer payments. This position also communicates directly with customers and drives a strong customer service experience. Provide excellent customer service via email and telephone for all general and billing inquiries. Prepare, verify, record, and onboard new customer account information. Responsible for all customer sales such as generating and remitting invoices monthly Resolve all issues or changes related to customer sales. Process daily payments received via check, ACH, and cash. Submit reconciliations to direct supervisor for review of accuracy and control. Contact customers to ensure payment of such balances. Responsible for monthly access card audits as they relate to customer balances or AR Aging. Submit all refund requests as they relate to their respective customer accounts.
Requirements
- General accounting knowledge
- Strong organizational skills; attention to detail
- 6 months -1 year of related experience
- Some college required, bachelor’s degree preferred
- Ability to communicate effectively both orally and in writing
- Knowledge of Microsoft Office Suite required, with strong Excel skills required
- Must possess a keen attention to detail and a commitment to high quality work
Nice To Haves
- Bachelor’s Degree in accounting or related field
- Nerf gun accuracy, shuffleboard and jazz-mitton skills are a bonus!
Responsibilities
- Provide excellent customer service via email and telephone for all general and billing inquiries.
- Prepare, verify, record, and onboard new customer account information.
- Responsible for all customer sales such as generating and remitting invoices monthly
- Resolve all issues or changes related to customer sales.
- Process daily payments received via check, ACH, and cash.
- Submit reconciliations to direct supervisor for review of accuracy and control.
- Contact customers to ensure payment of such balances.
- Responsible for monthly access card audits as they relate to customer balances or AR Aging.
- Submit all refund requests as they relate to their respective customer accounts.
Benefits
- 18 days of Recharging your Battery (PTO)
- Paid Parental Leave
- Volunteer Time Off (VTO)
- Paid holidays
- Bereavement
- Medical, Dental, Vision
- Flexible and health spending accounts
- Short term disability
- Critical illness and accident benefits
- Life insurance, tuition reimbursement
- 401(k) and more are available to eligible Team Members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
