Accounting Specialist I

JCCC • Overland Park, KS

7d • Onsite

About The Position

The Accounting Specialist I supports Student Account Services by accurately recording and reconciling student and departmental payments, balancing the cash drawer daily, and processing returned payments, refunds, and account adjustments in accordance with departmental policies and Title IV regulations. The position maintains awareness of regulations such as FERPA, PCI, and GLB, assists with reports and procedure updates, and provides courteous customer service to students, parents, and staff by answering inquiries, resolving issues, and covering the phone queue and email. The position reports to the Assistant Bursar.

This is a part-time regular, non-exempt position in the Finance & Administrative Services Department. The schedule is Monday through Friday, 25 hours per week, with no hybrid schedule available. The starting salary range is $16.68–$21.23, determined based on relevant years of work experience provided on the application and resume.

Requirements

• High school diploma or equivalent.
• At least 3 years of related experience.
• Submit an application, resume, and cover letter.
• Maintain awareness of applicable FERPA, PCI, and GLB regulations.

Responsibilities

• Record revenues and receivables accurately and promptly, and remove holds preventing enrollment for payments including tuition and fees, departmental deposits, selective admissions deposits, scholarship payments, procurement card repayments, and invoice payments.
• Balance the cash drawer and reconcile activity daily.
• Process returned payments and direct deposits, and resubmit eligible returned items for processing.
• Maintain a returned-items log to help staff advise students about returned items.
• Process tuition refunds via credit cards promptly and accurately based on the original payment method, in accordance with departmental and Title IV regulations and policies.
• Communicate with students about refund status and initiate stop-payment requests.
• Assess miscellaneous charges to student accounts and make appropriate adjustments for unapplied payments.
• Write off small account balances.
• Generate and distribute regular and ad-hoc reports on products and services in Marketplace.
• Maintain awareness of applicable regulations, including FERPA, PCI, and GLB, to ensure compliance and identify suspicious patterns or activities.
• Assist departmental leaders with reviewing systems and processes, updating procedures, and advising staff and faculty on deposits and processes.
• Assist staff, students, and parents with inquiries about account status, deadlines, payment options, tuition rates, refund appeals, 1098T forms, and college resources.
• Resolve issues and disputes, handling difficult interactions with diplomacy and patience.
• Maintain coverage of the phone queue and email.
• Perform other duties as assigned; duties and responsibilities may be updated at management's discretion as required by business necessity.

Benefits

• Optional retirement plan access.
• Personal annual leave.
• 14 days of paid holidays.
• Full tuition reduction for JCCC credit courses for the employee and eligible dependents.
• Free access to the campus gym for employees and dependents.
• Discount to the Hiersteiner Child Development Center.
• Additional benefits are available.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED