About The Position

The Accounting Operations Supervisor oversees the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations. The role manages daily deposits, accounts receivable, and accounts payable processes, along with additional responsibilities based on operational needs. It monitors workflow, identifies process-improvement opportunities, collaborates with leadership to implement enhancements, and serves as a subject matter expert for operational issues relating to the team. The position maintains knowledge of applicable laws, regulations, policies, and accounting standards—including SAAM, GAAP, GASB standards, and Office of the State Controller guidance—to support compliance and accurate financial operations. The supervisor leads employees with varying levels of experience, supports onboarding, training, and ongoing development, and promotes collaboration, accountability, and a respectful workplace. This position is with the Maine Department of the Secretary of State, Bureau of Motor Vehicles, Administration & Finance Division, in Augusta, Maine. The schedule is Monday through Friday.

Requirements

  • Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or another related field demonstrating competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.
  • Must be authorized to work in the United States; visa sponsorship and STEM OPT extensions are not available.
  • Must pass a National Criminal Background check, which may include fingerprinting.
  • Strong organizational, written communication, and problem-solving skills.
  • Ability to communicate rules, policies, and changes clearly and to provide courteous, accurate, and efficient service to internal and external stakeholders.
  • Ability to exercise analytical thinking, sound judgment, attention to detail, and discretion.

Nice To Haves

  • Supervisory experience in accounting or business operations.
  • Experience with accounts payable, accounts receivable, deposits, or financial processing.
  • Experience with Lean or other continuous-improvement practices.
  • Experience improving workflows, including streamlining or digitizing paper-based work.
  • Demonstrated ability to learn and adopt new technologies, including evaluating and verifying digital tools.
  • Knowledge of accounting principles and financial regulations.
  • Digital fluency, curiosity about emerging workplace tools, and a process-improvement mindset.

Responsibilities

  • Lead the General Processing team in maintaining consistent, stable processing and preventing backlogs.
  • Supervise and develop direct reports by setting expectations, monitoring performance, and developing staff.
  • Track the team’s work and balance assignments to meet priorities and deadlines.
  • Communicate regularly with the Managing Staff Accountant and Accounting Unit leadership through check-ins, team huddles, and ongoing collaboration.
  • Serve as a subject matter expert for General Processing functions, including accounts payable, billing, deposits, scanning, BIE entry, and other operational processes.
  • Respond to General Processing inquiries from internal and external stakeholders and help them troubleshoot and resolve challenges independently where possible.
  • Evaluate workflows, identify risks and opportunities for improvement, and lead implementation of process enhancements.
  • Maintain knowledge of applicable laws, regulations, policies, and accounting standards to support compliant and accurate financial operations.

Benefits

  • 13 paid holidays, 12 days of sick leave, and 3 or more weeks of vacation leave annually; vacation accrual increases with years of service.
  • Personal leave for overtime-exempt employees.
  • The State pays 85%–95% of employee-only health insurance premiums, depending on salary.
  • The State pays 100% of employee-only dental insurance premiums.
  • The State contributes an amount equivalent to 14.06% of employee pay toward Maine Public Employees Retirement System (MainePERS).
  • Gym membership reimbursement of up to $40 per month.
  • Health and dependent care flexible spending accounts.
  • Public Service Student Loan Forgiveness eligibility as a qualified employer.
  • Employee assistance through the Living Resources Program.
  • Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
  • Additional unpaid leave may be available under the Family and Medical Leave Act.
  • Voluntary deferred compensation through a MaineSaves 457(b) account.
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