Accounting Operations Coordinator
About The Position
SameDay Heating & Air Plumbing and Electrical is seeking a highly organized and detail-oriented Accounting Operations Coordinator to handle the daily processing of service invoices, technician performance tracking, service contract setup, and A/R support. You’ll serve as a critical hub between field teams, accounting, and leadership—keeping operations aligned and running smoothly. This is a role for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in accuracy and follow-through. Support the service, maintenance, and accounting departments by ensuring accurate daily processing, timely reporting, and clear communication—delivering operational efficiency that directly impacts team performance and customer satisfaction.
Requirements
- 2+ years of administrative or accounting experience (service industry preferred)
- Accounts Receivable experience is a plus
- Familiarity with technician performance tracking, payroll entry, or dispatching tools
- Experience with ServiceTitan is preferred
- Strong Excel and general computer proficiency
- Excellent organization and communication skills
- Ability to work independently and prioritize tasks
Responsibilities
- Review and close out all prior-day service invoices; verify accuracy and parts used
- Alert Service Manager to any missing or late technician paperwork
- Process applications for utility rebates, permits and registrations as required
- Reorder replenishment parts based on technician usage
- Input technician payroll hours from time sheets and verify completeness
- Update daily technician performance in tracking tools
- Compile summarized revenue for leadership review across billing and reporting systems
- Maintain performance records and generate technician reports as needed
- Calculate and process technician bonuses & commissions based on weekly performance
- Enter and manage service contract details (filters, equipment, service terms, billing, etc.)
- Provide support for Field Managers, including coaching documentation, daily check-ins, and issue resolution
- Communicate with customers on billing questions or service-related concerns
- Support accounts receivable collections and maintain up-to-date financial entries
Benefits
- Paid medical for employees, with affordable family options
- Vision and dental plans with low premiums
- HSA and copay plan choices
- 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
- PTO and paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
