About The Position

The Accounting / Billing Intern is a paid internship intended for a student pursuing a BS in Accounting who wants to gain practical work experience. The agency has partnered with local universities for over 15 years to help candidates develop their professional careers; college course credit may be available. The position performs general accounting functions as required by federal, state, and local authorities, including accounts payable, inventory control, spreadsheet preparation, and financial reporting. The internship is for Spring 2027 and is scheduled for 20–29 hours per week during the fall semester. The agency’s offices are near East Tennessee State University and Milligan University. Regular office hours are 8 a.m. to 5 p.m., Monday through Friday. The intern assists with accounting and financial duties, including fare-revenue reconciliation, audit and operational-data verification, billing and payment reconciliation, revenue reporting, payroll audits, and customer service related to fare products. Other duties may be assigned by management. Applicants are drug screened after a contingent offer, and employees are subject to random drug screens. The position requires a criminal background check. Applications are accepted until the position is filled, and a fully completed FTHRA application is required; resumes submitted without an application or applications sent by email are not accepted.

Requirements

  • Have knowledge of accounting theories and practices.
  • Have knowledge of personal computers and accounting systems.
  • Be working toward completion of at least two years of college or an Associate’s degree.
  • Complete drug screening upon receiving a contingent offer; employees are also subject to random drug screens.
  • Undergo a criminal background check.

Nice To Haves

  • Pursuing a BS in Accounting.
  • College course credit may be available for the internship experience.

Responsibilities

  • Reconcile driver revenue from fare collections.
  • Audit overages, shortages, and late revenue according to audit finding guidelines.
  • Verify operational data according to reporting guidelines.
  • Process billing for multiple funding sources.
  • Reconcile payments and identify and correct discrepancies.
  • Report outstanding revenue to the fiscal department monthly.
  • Perform payroll audits by comparing data between two systems to ensure employee compliance.
  • Process ticket orders, prepaid fares, and prepaid fare refunds while providing a high level of customer service.
  • Abide by FTHRA Personnel Rules and Regulations, as amended.
  • Perform other duties assigned by management.

Benefits

  • Paid internship
  • College course credit may be available
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