About The Position

The Accounting / Billing Intern is a paid internship for Spring 2027, suited to a student pursuing a BS in Accounting who wants broad practical work experience. The agency has partnered with local universities for more than 15 years and may offer college course credit for the internship. The offices are near East Tennessee State University and Milligan University. The posting describes hours of operation as 8 a.m. to 5 p.m., Monday through Friday, and says the internship involves 20–29 hours per week during the fall semester. The intern assists with the agency’s general accounting functions, including accounts payable, inventory control, spreadsheets, financial reports, revenue reconciliation, billing, payment reconciliation, and payroll audits. The role also processes ticket orders and prepaid fares and provides customer service. Applicants must submit a fully completed FTHRA application; resumes without one are not accepted. A criminal background check is required, and applicants receiving a contingent offer are drug screened. Employees are subject to random drug screens.

Requirements

  • Possess knowledge of accounting theories and practices.
  • Possess knowledge of personal computers and accounting systems.
  • Be working toward completion of at least two years of college or an Associate’s degree.
  • Submit a fully completed FTHRA application; resumes submitted without a completed application are not accepted.
  • Undergo a criminal background check.
  • Undergo drug screening upon receipt of a contingent offer; employees are subject to random drug screens.

Nice To Haves

  • Pursuing a BS in Accounting.
  • College course credit may be available for the internship experience.

Responsibilities

  • Reconcile driver revenue from fare collections.
  • Audit over, short, and late revenue according to audit finding guidelines.
  • Verify operational data according to reporting guidelines.
  • Process billing for multiple funding sources.
  • Reconcile payments and identify and correct discrepancies.
  • Report outstanding revenue to the fiscal department monthly.
  • Perform payroll audits by comparing data between two systems to ensure employee compliance.
  • Process ticket orders, prepaid fares, and prepaid fare refunds while providing a high level of customer service.
  • Follow FTHRA Personnel Rules and Regulations, as amended.
  • Perform other duties assigned by management.

Benefits

  • Paid internship
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