Dacor Account Support Trainer

2020 Companies•Anaheim, CA

1d•Onsite

About The Position

As an Account Support Trainer, you get to show every Sales Associate how Dacor connects their customer’s life and luxury, creating truly distinct living experiences through our appliance collections. Every detail, from elevated materials to seamless technology, is designed for precision performance, allowing consumers to channel excellence daily. You’ll get to visit our retail partners, where you can demonstrate how Dacor makes life and luxury, connected.

Requirements

Three (3) to Five (5) years minimum experience in sales or training
Experience in appliances, luxury appliances, or related industry
Must reside within a central commuting distance of the assigned territory
Must have reliable transportation

Responsibilities

Responsible for providing superior in-depth Dacor product and program training to Regional Key Account within the assigned territory
Delivering world-class training, with pride and passion, in showrooms, in-store or in trade events, and providing retail sales associates with the knowledge and motivation to sell our products
Complete monthly Product Knowledge (PK) training prior to store opening at all account locations
Support events hosted at the Dacor showrooms and other industry events that may require overnight and out of market travel up to 30% of the time
Engage with customers while in stores and provide a polished concierge level in-store experience for our retail partner’s customers who are considering a Dacor purchase
Cultivate one-on-one relationship with top performing Retail Sales Associates
Provide training and knowledge to Retail Sales Associates related to Dacor brand, products, and promotion programs that help them close sales
Act as a key resource for all Dacor product categories
Answer on-call inquiries; Retail Sales Associates have email and phone access to Regional Trainers to obtain timely information needed to close sales
Provide support to the Dacor sales team and other internal parties as required
Maintain and update marketing and training materials for assigned product areas
Collect competitive insights and reports on activities completed in the retailer
All other responsibilities as assigned by supervisor/manager