Account Configuration Trainer

CorpayNew York, MA
$25 - $27Remote

About The Position

Corpay is currently looking to hire an Account Configuration Trainer. In this role, the Account Configuration Trainer will ensure customers can successfully adopt and use the products they purchase. You will intake customer information, configure systems on the backend, and lead live training sessions to help clients fully benefit from their product experience. You will collaborate closely with internal product, support, and operations teams to ensure smooth onboarding and optimal account configuration. How We Work As an Account Configuration Trainer, you will be expected to work in a remote environment. Corpay will set you up for success by providing: Company-issued equipment Formal, hands-on training

Requirements

  • Minimum of 2 years of relevant experience in account configuration, onboarding, payments, or a related field
  • Strong attention to detail and accuracy in data input
  • Experience with system integrations or AP (Accounts Payable) payments
  • Ability to deliver engaging and structured live training sessions
  • Excellent communication and organizational skills
  • Technical background or experience with payment automation solutions
  • Familiarity with financial systems or SaaS platforms
  • Understanding of onboarding workflows and customer training processes

Responsibilities

  • Gathering, verifying, and validating customer information needed for account setup
  • Entering, configuring, and updating customer data within backend systems
  • Ensuring seamless integrations and proper system setup for customer accounts
  • Conducting live training sessions focused on product usage, workflows, and best practices
  • Collaborating with internal teams to resolve configuration issues and optimize onboarding processes
  • Maintaining detailed documentation of configurations and customer interactions

Benefits

  • Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
  • Optional company match RRSP program
  • Virtual fitness classes offered company-wide
  • Time-off including major holidays, vacation, sick, personal, & volunteer time
  • Discounted gym membership rate
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes
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