Account Supervisor, Health

Daniel J. Edelman•New York, NY

About The Position

Edelman Health is seeking a dynamic, strategic Account Supervisor to join its growing team. The role is suited to a healthcare communications professional who thrives in a fast-paced, collaborative environment. The Account Supervisor serves as a primary day-to-day client contact, oversees account and project delivery, provides informed healthcare counsel, manages financial performance, and supports and mentors junior staff. The position also contributes to integrated communications planning, messaging, media strategies, and stakeholder engagement initiatives.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum 4 years of experience in health communications; agency or in-house experience preferred.
  • Strong understanding of the healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
  • Account management experience and the ability to manage multiple priorities and deadlines effectively.
  • Strong written and verbal communication skills, including experience crafting compelling narratives and strategic messaging.
  • Experience managing account budgets and financials.
  • Demonstrated ability to lead and mentor junior team members.
  • Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.

Nice To Haves

  • Fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.

Responsibilities

  • Serve as the primary day-to-day client contact, build strong relationships, and support client satisfaction through strategic counsel and proactive communication.
  • Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives.
  • Collaborate with cross-functional teams to drive results.
  • Monitor healthcare industry trends, regulatory updates, and media landscapes to provide timely, relevant client counsel.
  • Manage budgets, track financial performance, ensure account profitability, and identify opportunities for efficiency and growth.
  • Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
  • Support the creation of integrated communications plans aligned with client objectives and industry best practices.
  • Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Disability insurance
  • Paid time off
  • Travel assistance
  • Wellness programming
  • Annual bonuses may be available
  • Region-specific benefits may be available
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