Account Supervisor (Consumer PR)

PraytellNew York, NY
$82,000 - $98,000

About The Position

Praytell is a creative communications agency made up of strategic minds, spirited hearts and people with a strong instinctive recoil from anything remotely boring. We create culture-driven, integrated work that earns attention, sparks conversation and makes people… well, give a shit. But more than that, we’re a team of curious builders, thoughtful challengers and collaborative problem-solvers who believe the best work starts with a simple question: what if we? Our work moves fast, evolves constantly and rarely fits neatly inside a box - which is exactly how we like it. The people who thrive here ask questions, chase ideas, spot opportunities and care enough to go beyond the brief. They don’t wait for a perfect roadmap or a tap on the shoulder - they’re energized by figuring things out, making things better and helping shape what comes next. We hold ourselves to a high bar, but we’re not pretending to be a perfect agency filled with perfect people doing perfect work 100% of the time. We’re humans. Sometimes the work runs late. Sometimes the process is still being built. Sometimes there isn’t a policy, playbook or perfect answer for every little thing. What we do have is a genuine commitment to getting better - evolving how we work, support our people and build the kind of agency we want to be, together. So that’s our promise to you. If curiosity drives you, ownership excites you and “what if we?” feels more like a life mantra than a question - we’d love to hear from you.

Requirements

  • Consumer PR experience
  • Experience in integrated PR, influencer, and social media strategies
  • Experience managing timelines and budgets
  • Experience managing day-to-day operations across teams
  • Experience providing guidance and feedback to junior and mid-level staff
  • Experience with client communication (emails/status calls)
  • Experience reviewing and refining written materials
  • Experience developing and delivering decks for campaign proposals and performance reports/recaps
  • Experience presenting confidently in client and internal meetings
  • Experience managing channel audits
  • Experience conducting target audience analysis
  • Experience developing and implementing multi-channel strategies
  • Experience integrating cultural insights into creative proposals
  • Experience managing the creation of seasonal pitches, experiential events, and mailers
  • Experience leading brainstorming for influencer or talent collaborations
  • Experience crafting and managing social media campaign strategies
  • Experience spearheading ideation of integrated campaign concepts
  • Experience strategizing and managing media relations efforts
  • Experience conducting media outreach
  • Experience managing influencer strategies, including paid and organic activations
  • Experience managing contract oversight
  • Experience supporting the creation of social media strategies and plans
  • Experience leading the execution of social media plans
  • Experience overseeing data analysis processes
  • Experience developing strategic recommendations informed by data
  • Experience delivering data-driven reports
  • Experience ensuring team efforts remain focused on achieving client KPIs and goals.

Nice To Haves

  • Experience with newsjacking/trend-to-earned ideas
  • Experience with earned media
  • Experience with influencer or talent partnerships
  • Experience with social media
  • Experience with brand campaign concepts

Responsibilities

  • Provide strategic recommendations grounded in optimism and actionable next steps.
  • Proactively identify and address challenges before they escalate.
  • Lead with a collaborative and solutions-first mindset, avoiding unnecessary complexity or ego-driven decisions.
  • Establish strong client relationships by maintaining open, honest communication and clear expectations.
  • Build on previous experiences to better manage stress and maintain focus on solutions after setbacks.
  • Develop client relationships through thoughtful communication and understanding their goals and challenges.
  • Lead the development and execution of integrated PR, influencer, and social media strategies, aligning with client objectives.
  • Manage larger workstreams and overall campaign timelines and budgets, ensuring deliverables stay on track and meet quality standards.
  • Manage day-to-day operations across teams, resolving challenges and ensuring alignment across PR, influencer, and social teams.
  • Identify resource needs and flag to leadership to ensure the right team members are assigned to meet project goals.
  • Provide guidance and feedback to junior and mid-level staff, fostering growth and accountability.
  • Build strong client relationships through proactive and effective communication, managing both routine updates and complex discussions.
  • Review and refine written materials created by junior team members to ensure accuracy, clarity, and professionalism.
  • Develop and deliver decks for campaign proposals and performance reports/recaps, ensuring clarity and impact.
  • Present confidently in client and internal meetings, adapting tone and messaging to suit the audience.
  • Manage channel audits, ensuring actionable insights are clearly communicated to clients.
  • Conduct deep dives into audience behavior, aligning strategic recommendations with business objectives.
  • Develop and implement multi-channel strategies, integrating earned, influencer, and social efforts seamlessly.
  • Integrate cultural insights into creative proposals, leading ideation sessions for timely opportunities.
  • Manage the creation of unique seasonal pitches, experiential events, and mailers to support earned media objectives.
  • Lead brainstorming for influencer or talent collaborations that authentically align with brand and campaign goals.
  • Craft and manage creative social media campaign strategies, ensuring alignment with audience interests and client objectives.
  • Spearhead ideation of integrated campaign concepts, ensuring creative excellence and strategic alignment.
  • Strategize and manage media relations efforts, ensuring teams are securing impactful placements and building relationships with both traditional and emerging media.
  • Conduct light touch media outreach with high caliber outlets and opportunities.
  • Manage influencer strategies, including paid and organic activations, ensuring performance aligns with campaign KPIs.
  • Manage contract oversight with input from team members on the necessary services.
  • Support the creation of strategies and plans.
  • Lead the execution of social media plans, balancing organic and paid approaches while collaborating across departments on trendjacking, content creation, reporting.
  • Oversee data analysis processes, ensuring insights are accurate and meaningful.
  • Develop strategic recommendations informed by data to guide client campaigns.
  • Deliver clear, data-driven reports and confidently address client questions.
  • Ensure team efforts remain focused on achieving client KPIs and goals.

Benefits

  • Comprehensive health care coverage
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Flexible Time Off (FTO)
  • 18 company holidays
  • Flex Fridays
  • PrayCare wellness stipend and Rebalance Day
  • Employee Assistance Program (EAP)
  • Paid parental leave and fertility support
  • Training, learning and professional development programs
  • Camp Praytell
  • Employee Resource Groups (ERGs)
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