Account Supervisor

Advantage Sales & Marketing dba Advantage Solutions•Trenton, NJ

22h

About The Position

The Account Supervisor leads Agency shopper marketing program deliverables across multiple categories or retail channels and serves as the Agency’s primary representative to client contacts. The role provides leadership through program conception, creative communications and design development, retail sell-in, execution, and analysis. It spearheads and coordinates cross-functional teams to deliver strategic business planning frameworks, communication platforms, program concepts, sales presentations, retail sell-in support, and results analysis. The position develops and maintains client, agency-partner, and vendor relationships; identifies new business opportunities within existing clients; and oversees program execution, budgets, tracking, and post-promotional reporting. It partners with Planning and creative teams to develop marketplace insights, consumer targets, strategies, and program recommendations, while ensuring deliverables meet client expectations. The Account Supervisor also recruits, trains, coaches, and develops direct reports, and may guide indirect reports. Work is performed primarily in an office environment, with on-site client representation and travel as needed.

Requirements

Bachelor’s degree or equivalent experience in Marketing/Brand Management.
3–5 years of experience as a leader or manager in an agency, brand management, and/or media production.
Superior task management, interpersonal, written communication, and verbal communication skills.
Persuasive presentation and strategic selling skills.
Ability to manage multiple duties accurately while shifting between tasks, interruptions, and competing deadlines.
Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web browsers.
Creative, self-starting approach with strong relationship-building, organization, negotiation, and problem-solving skills.
Ability to work with third-party properties, agencies, suppliers, and media organizations.
Ability to perform the essential job functions, including sitting for extended periods, hearing the telephone, entering data on a computer, and potentially lifting up to 10 pounds.

Nice To Haves

MBA degree or equivalent experience.
6 or more years of experience in consumer products, brand management, media, or agency work.
Experience in the grocery channel.

Responsibilities

Represent the agency to clients and represent client brands to the agency, including sitting on-site with clients when brand-facing.
Develop and maintain trust-based relationships with client teams, agency partners, and third-party vendors.
Use knowledge of consumer/shopper marketing and client industries to identify new business opportunities and revenue streams within existing clients.
Design and lead proposal and program development presentations, with limited guidance from a Director.
Establish agency thought leadership in the defined area of responsibility.
Supervise or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes.
When field-facing, be responsible for a key channel or customer comprising 10% or more of the client’s business.
Recruit, hire, train, and develop direct reports, with support from a Director; coach and guide direct and indirect reports as applicable.
Partner with Planning team members to develop marketplace insights, identify valuable consumer targets, and create communication strategies, innovation opportunities, program objectives, strategies, and tactical recommendations.
Lead internal concept, creative design, and production team members to ensure deliverables are on strategy and meet client expectations.
Mentor and inspire cross-functional Agency teams, encourage proactive thinking, prioritize goals, and facilitate conflict resolution as needed.
Coordinate with cross-agency teams and departments to obtain timely client decisions and approvals.
Perform other related duties as assigned.