Account Supervisor

ABM US•Tempe, AZ

11h

About The Position

The Account Supervisor ensures company standards are met in janitorial operations and that contractual obligations to customers are fulfilled within specified labor and expense budgets. The role manages staff, maintains contract specifications and service quality, oversees payroll and supply ordering, and carries out safety, human resources, and quality-control activities. The supervisor also assigns and trains employees, ensures the building complies with applicable guidelines and company policies, and performs other duties as assigned.

Requirements

Two or more years of supervisory experience managing employees.
Two years of janitorial experience in a large commercial property, sporting arena, or stadium.
Knowledge of Microsoft Office, including Excel and Word.
Good written and verbal communication skills.

Responsibilities

Ensure supply budget goals are achieved for each specific job during each quarter.
Manage a staff.
Maintain contract specifications.
Maintain service quantity and quality for the client and the company.
Process payroll, including weekly payroll, and ensure timely submission in accordance with wage and hour laws.
Order office and janitorial supplies.
Perform safety and HR audits.
Interview and select new employees.
Provide job counseling and issue employee discipline as necessary in partnership with the Human Resources Business Partner or Manager.
Check all work nightly and submit completion reports.
Assign tasks to workers based on contract requirements or special assignments requested by the customer.
Train new staff and oversee ongoing training of existing employees in cleaning methods, equipment use, safety practices, and regulations.
Perform daily quality-control inspections.
Complete and submit employee change forms to Human Resources as needed.
Assist Branch Safety Coordinators with safety-program follow-through to ensure compliance with safety policies.
Apply the fundamentals of good personnel management and use appropriate personnel-management skills to resolve employee problems.
Ensure the building complies with state and federal guidelines and company policies.
Determine material, supply, and equipment needs.
Perform other duties as assigned or requested.