Account Supervisor, Market Access

Precision AQ

3d•$90,000 - $115,000•Remote

About The Position

Precision AQ - Market Access Marketing partners with global pharmaceutical and life sciences companies to help make medicines accessible and affordable by demonstrating the economic, clinical, and societal value of medical treatments. The Account Supervisor functions as a team leader, overseeing and coordinating projects and serving as the primary client point of contact to maintain client satisfaction. The role liaises among client services leadership, strategy, and internal operations, and is responsible for the success and profitability of supported projects. The Account Supervisor leads client management and project planning, provides direction to project teams, mentors account personnel, supports business development, and manages proposals, budgets, and reconciliations. The role also supports quality control, compliance with applicable industry guidelines, and effective internal workflows. The position requires the ability to work Central Time hours.

Requirements

Bachelor’s degree in marketing, advertising, communications, or a related subject.
At least 3 years of experience in an Account role within a pharmaceutical or medical communications company.
Daily client-facing experience.
Medical, legal, and regulatory review experience.
Ability to work Central Time hours.
Legally authorized to work in the country of employment without employer sponsorship.

Responsibilities

Serve as the primary lead for clients after proposal acceptance and maintain business opportunities with existing clients.
Develop client agendas, slide presentations, project briefs, and scopes of work for clients and internal team members.
Lead or support calls with clients and LMR, faculty, and/or content experts regarding content and direction.
Review and forward status and contact reports to clients after each client contact.
Direct the support team on project management to meet or exceed client expectations.
Manage projects using approved internal project briefs, proposal templates, and budget tools.
Collaborate with internal teams to establish project plans, objectives, milestones, and deliverables.
Lead internal teams and ensure team members work together smoothly and effectively.
Mentor Associate Account Executives, Account Executives, and/or Senior Account Executives; supervise colleagues when applicable.
Conduct performance reviews, prepare development plans, and set goals for direct reports when applicable.
Execute and teach junior account employees how to develop client agendas, project statuses, financial reports, and contact reports.
Work with Client Services leadership and Strategy to identify market opportunities and organic growth opportunities within assigned accounts.
Develop proposals, budgets, and reconciliations.
Coordinate proposal development across teams to ensure accuracy and capture of all team hours.
Monitor direct costs, labor costs, fees, and out-of-pocket expenses, and ensure team members manage assigned budgeted hours and costs.
Provide clients with periodic budget status updates and communications.
Follow PhRMA, FDA, OIG, and ACCME guidelines and take ownership of agency procedures and workflow.
Attend internal project-status meetings with Sales, Client Services, Meeting Services, Traffic, and other key personnel as required.
Ensure high standards of quality control for client materials and develop internal best-practice protocols as appropriate.
Contribute original ideas for tactical planning within assigned accounts.