Account Supervisor

Adelphi Group • New York, NY

12d • $90,000 - $115,000 • Hybrid

About The Position

The Account Supervisor develops and oversees the implementation of marketing strategies for clients, maintains a working knowledge of the assigned disease segment and brand goals, manages client relationships, supports the development of direct reports, and helps achieve financial goals associated with the role. The position executes strategy and provides brand stewardship while coordinating with cross-functional partners to ensure work aligns with client needs and brand strategy. It also presents agency recommendations and strategy to clients, supports project forecasting and planning, and contributes to project optimization based on client feedback, MLR discussions, and market research and insights.

Remedy Edge describes itself as a global healthcare communications network focused on using creativity and creative technology to create health impact. Its flexible hybrid environment includes work at the NYC headquarters, at home, or alongside clients, with intentional meeting-free time and seasonal flexibility. Omnicom policy requires employees to work in the office at least three days a week, unless additional in-office days are directed by the agency or manager.

Requirements

• Superior verbal and written communication skills.
• Superior organizational skills.
• Ability to collaborate across a multidisciplinary brand team.
• Excellent presentation skills and ability to present ideas to brand teams and clients.
• Experience working on digital projects or accounts with a strong digital focus.
• Proficiency in Microsoft Office.
• Bachelor’s degree and a minimum of 3 years of medical marketing or agency experience.
• Previous experience managing one or more direct reports.
• Ability to travel to client meetings.

Nice To Haves

• Pharmaceutical advertising experience is preferred but not required.

Responsibilities

• Develop deep product knowledge, including product indications, market research, marketing plans, and competitive information.
• Execute strategy, provide brand stewardship, and maintain strong client satisfaction on assigned brands.
• Communicate client needs to cross-functional partners, including creative and project management, to keep projects on brief and aligned with brand strategy.
• Present agency recommendations, points of view, and strategy documents to clients, taking a leadership role in preparing them.
• Work with Project Management to provide accurate and timely product forecasts, seeking a supervisor’s input on critical situations or changes.
• Ensure team members understand and follow agency account procedures, including agency and client processes and project status tracking.
• Assist with developing project briefs, SOWs, client presentations, and brand plans.
• Conduct regular account group meetings to discuss client issues, opportunities, and work in progress.
• Coach and develop direct reports through individual development plans, on-the-job learning, and relevant OHGU courses.
• Lead and participate in live and virtual client meetings, and engage independently with clients on tactical and strategic initiatives under senior account team guidance.
• Review internal contact reports, status reports, and hotsheets for accuracy of project details and next steps.
• Contribute recommendations for project optimizations based on client feedback, MLR discussions, and market research and insights.
• Assist senior account team members with meeting preparation, project updates, and client deliverables as needed.
• Travel to client meetings.

Benefits

• Flexible hybrid work environment, including options to work at the NYC headquarters, at home, or alongside clients.
• Intentional meeting-free time.
• Seasonal flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level