Account Supervisor, Health and Wellness

Stagwell Global • New York, NY

18h • Hybrid

About The Position

An Account Supervisor is responsible for the management of client programs, and plays a key role in the strategic development of PR plans, provides strategic counsel to clients, manages programs to ensure agency profitability, and supervises account teams. Experience with Wellness or Consumer is a plus.

Requirements

• B.A. in Public Relations, Journalism, Communications or the like
• Four (4) to six (6) years of experience in a public relations agency or similar position
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Experience with Wellness or Consumer is a plus

Responsibilities

• Drive effective implementation of multiple client PR programs
• Manage account teams and programs to deliver high quality results on-time and on-budget
• Develop and oversee the account teams in writing press materials, client correspondence, traditional and social media strategy and outreach, client reports, etc.
• Anticipate issues
• Delegate and assign work among team members
• Make recommendations for ways to meet client needs
• Serve as a representative of the client and agency on-site at client events
• Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
• Regularly monitor to ensure execution is profitable for the agency; regularly report budget status to agency management
• Provide analysis to clients of program results
• Develop strategic, creative ideas and tactical elements for client programs
• Serve as primary client contact and build/maintain strong relationships with key client personnel
• Accommodate and anticipate client needs; make recommendations to clients
• Respond to requests for information from clients in a timely manner
• Lead client calls, meetings, and presentations to the client; participate in client brainstorms
• Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals
• Recognize and seek opportunities to grow client accounts; utilize relationships with clients to sell in incremental opportunities
• Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients
• Compile presentations for new business and business renewal proposals; participate in new business and/or business renewal pitches
• Participate in agency brainstorm sessions for client programs
• Serve as a senior leader on agency committees, as designated/asked; participate in and drive agency initiatives, visibility efforts and staff development
• Demonstrate an interest in the long-range health of the agency
• Represent the agency in professional associations; develop new professional contacts through participation in outside organizations
• Understand the clients’ business and relevant industry trends and use the information to develop strategic PR programs
• Manage multiple accounts and projects
• Train and mentor junior and mid-level staff
• Effectively delegate work among account teams
• Travel to client and event locations; meet with clients at their office locations/headquarters
• Demonstrate strong writing, editing, presentation and interpersonal communications skills
• Show integrity and good judgment when working with colleagues and clients
• Deal constructively with client and personnel situations

Benefits

• competitive health and dental insurance plans
• a 401K company match
• generous PTO
• a hybrid work model
• a “work from anywhere in the US” policy (up to four weeks a year)
• a year-round staff training and development curriculum
• a staff-led Action Group dedicated to DEI excellence in the agency and industry
• Bring Your Parents (And Kids) to Work Days
• regular volunteer Days of Service
• mid-day Cupcakes and Cocktails mixers
• epic Halloween and holiday parties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level