Account Supervisor, Digital

EvolveMKD•New York, NY

2d•$82,000 - $105,000•Hybrid

About The Position

EvolveMKD is seeking a dynamic, energetic, and proactive Account Supervisor to join their Digital team. The ideal candidate will possess a creative and goal-oriented mindset for influencer and social media marketing, a proven track record of executing successful campaigns, and an analytical outlook. Strong problem-solving, organizational, and client management skills are essential. This role involves actively contributing creative, client-facing ideas and demonstrating strong ownership in all aspects of account management. EvolveMKD is a 100% independent, female-owned Brand Relations agency focused on clients in healthcare, aesthetics, and biotech. They are a certified Great Place to Work with multiple agency honors. The agency operates on a hybrid schedule in Manhattan, requiring in-office presence on Tuesdays, Wednesdays, and Thursdays.

Requirements

Creative and goal-oriented mind for influencer and social media.
Proven track record of executing and generating results specifically for influencer marketing and social media campaigns.
Analytical outlook.
Proactive with excellent problem-solving, organizational, and client management skills.
Ability to actively contribute creative, client-facing ideas.
Demonstrate strong ownership across all aspects of account management.
Experience in influencer outreach, campaign management, and performance tracking.
Experience building and maintaining strong relationships with influencers, content creators, and industry leaders.
Experience managing influencer campaigns of all sizes.
Experience leading collaborative content development for contracted social media campaigns.
Experience assisting with organic social media strategy development and implementation.
Experience creating social media content calendars, including copywriting, design briefs, and multimedia assets.
Experience monitoring social media trends, algorithms, and best practices.
Experience supporting paid campaigns on primary platforms including Meta, TikTok, Instagram, and LinkedIn.
Experience providing reports and audience/creative insights.
Experience advising on paid amplification of influencer campaigns.
Experience using BrandWatch, social platforms, internal roster, and personal relationships for influencer identification and vetting.
Experience managing contract negotiation with influencers (directly or via talent agents).
Experience managing content from concepting to execution.
Experience strategizing, ideating, and assisting in paid amplification of influencer campaigns.
Experience ensuring goals are clearly communicated, progress is regularly reviewed, and strategic adjustments are proposed.
Experience overseeing junior team members in monitoring and reporting on influencer deliverables.
Experience continuously monitoring for relevant trends in the influencer and social media space.

Nice To Haves

Experience with existing contract templates and partnering with legal teams to update contracts.
Experience with existing contract templates and/or partner with our legal team to update contracts per specific needs.

Responsibilities

Manage day-to-day client interactions, serving as a primary point of contact and providing excellent client service.
Lead and execute consumer-first, results-driven client strategies and brand campaigns.
Own and maintain budget trackers, managing ongoing account budgets with accuracy and accountability.
Support new business development efforts, including contributing to and assisting in the preparation of new business presentations.
Take a proactive approach to team management, effectively managing up and down across all levels of the business.
Provide leadership, direction, and guidance to junior team members, fostering growth and accountability.
Manage the day-to-day influencer and organic social workflows across accounts and junior team, as well as influencer-related vendors/agents/influencer agencies.
Strategize, ideate, and execute influencer campaigns, including conducting influencer outreach, campaign management, and performance tracking.
Provide a unique POV of the influencer marketing space and apply it to client teams to tell brands' stories.
Build and maintain strong relationships with influencers, content creators, and industry leaders to identify collaboration opportunities and negotiate partnerships.
Manage influencer campaigns of all sizes, including events and partnerships with various tiers of influencers.
Lead collaborative content development for contracted social media campaigns and outreach for earned coverage.
Strategize, ideate, and execute social media campaigns, including assisting with organic social media strategy development and implementation.
Create compelling social media content calendars, including copywriting, design briefs, and multimedia assets.
Monitor social media trends, algorithms, and best practices to optimize content performance.
Support paid campaigns on primary platforms including Meta, TikTok, Instagram, and LinkedIn.
Provide reports, audience and creative insights, and confidently lead client reviews of these insights.
Advise on paid amplification of influencer campaigns to drive online and offline actions.
Execute influencer and organic social media strategies from concepting to campaign analysis.
Identify and vet influencers using BrandWatch, social platforms, internal roster, and personal relationships.
Manage contract negotiation with influencers, ensuring clear scope of work and alignment on timeline and deliverables.
Manage content from concepting, storyboarding, copywriting, to execution of deliverables.
Strategize, ideate, and assist in the paid amplification of influencer campaigns across social platforms.
Ensure goals are clearly communicated, progress is regularly reviewed, and strategic adjustments are proposed to hit targets.
Oversee junior team members in monitoring and reporting on influencer deliverables, analyzing metrics, and optimizing efforts.
Continuously monitor for relevant trends in the influencer and social media space and identify marketing opportunities for new initiatives.

Benefits

Competitive salary based on experience
Performance-based spot bonus program
Generous contribution to healthcare, dental, and vision plans
401K with company match and profit-sharing opportunities
Shareholder program eligibility at 3+ years of tenure
Flexible PTO
Summer Fridays
Generous company holiday schedule
Summer WFH Program
Commuter benefits
FSA
Cell phone reimbursement
$1,000 annual medical & wellness reimbursement
$20,000 family planning & life event benefit (covers family planning, gender-affirming care, and pet adoption)
Paid reproductive loss leave
Paid parental leave
Paid caregiver leave
Paid volunteer days
Learning and development opportunities