Account Supervisor, Brand Digital

Daniel J. Edelman•Washington DC, NY

13d

About The Position

Edelman Digital is seeking an Account Supervisor, Brand Digital to solve brand business problems through digital best practices and creative thinking. The role introduces clients to compelling storytelling, social strategies, and experiences informed by data and technology. The Account Supervisor is a trusted client partner with a deep understanding of client businesses and available digital capabilities, and serves as an internal leader on day-to-day work, connecting briefs to execution.

Requirements

At least 4 years of relevant experience in an agency account role, including experience with social and digital projects.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Agency account-role experience is strongly preferred.
Proven ability to lead and manage multiple medium- or large-sized projects simultaneously.
Experience developing social campaigns, implementing best practices, and sharing knowledge with junior team members.
Passion for building and executing unique, fresh, and thoughtful social media strategies and campaigns across channels.
Strong knowledge of content marketing, paid media and advertising, influencer marketing, and other digital disciplines.
Ability to build and maintain strong client relationships.
Experience presenting and articulating social strategy, including campaign goals, objectives, and success measures.
Superior written and verbal communication skills.
Engaging, collaborative, and inclusive work style with a team-first attitude.

Responsibilities

Serve as the day-to-day contact for mid- and senior-level clients, providing strategic solutions for social and digital marketing.
Understand social platforms and explain best practices based on business needs, in partnership with communications strategists.
Understand advertising products on platforms including Facebook, Instagram, Twitter, and Pinterest, and recommend best practices for content across placements with performance intelligence teams.
Manage multiple urgent projects, managing up and down to help the team meet deadlines and stay on budget.
Review client input briefs and advise how social and digital strategy and tactics can add tangible value to business challenges.
Build trusting client relationships across brand organizations and navigate client approval processes and structures.
Serve as the main point of contact for integrated agency partners, ensuring social content needs are met, media plans align with social strategy goals, and concerns are flagged and escalated early.
Internalize and own client product benefits and articulate them in consumer-friendly language.
Cultivate cross-practice client relationships to develop opportunities to grow business with existing and potential clients.