Account Specialist, Prosthetics, Full Time, Days

Prisma Health•Greenville, SC

About The Position

The Account Specialist supports and facilitates accurate and efficient business operations for the Center for Prosthetics. The role provides direct customer service, account support, and clerical or administrative support for the department. The position is a non-management role and reports to a supervisor, manager, director, or executive.

Requirements

High school diploma or equivalent, or a post-high-school diploma.
Two years of customer service experience.
Proficient computer skills, including word processing, spreadsheets, databases, and data entry.

Responsibilities

Handle incoming calls and provide callers and visitors with information about department services.
Greet internal and external callers and visitors.
Register patients and verify payer sources.
Follow up on billed, unpaid account claims.
Report key statistics related to compliance, sales, revenue, cash, and patient flow.
Perform insurance pre-authorization processes.
Enter, validate, and reconcile visit activity and supplies to ensure accurate billing.
Post payments daily and reconcile deposits.
Perform other duties as assigned.
Comply with Prisma Health's purpose: Inspire health, serve with compassion, and be the difference.