HIM Specialist - Full-time - Days

GBMC HealthCare•Towson, MD

1d•$17 - $26•Onsite

About The Position

Under direct supervision, provides support to department through delivery and assembly of charts, ensuring chart completion, and organizing charts for quality reviews. This role involves collecting, compiling, processing, securing, and making available accurate health records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements for timeliness and completion. The HIM Specialist will maintain and operate health record computer software systems, retrieve patient health information while maintaining integrity and confidentiality, and gather medical information to complete birth certificate worksheets. They will also act as a resource for patients by completing "Proof of Birth" forms and distributing "Affidavit of Parentage" forms. Quality review for birth certificates and monitoring of HIM work queues are key responsibilities. The role also includes performing rounds on inpatient units, scanning and indexing health information, and performing quality reviews on scanned documentation. Additional duties may include Welcome Center/Information Desk coverage, greeting patients and visitors, providing information, and answering telephone calls. Tasks assigned by HIM & Patient Access departments, such as opening mail, making registration packets, and requesting transport, are also part of the role.

Requirements

High School Diploma or GED
1-year customer service or administrative experience
Skill in understanding and following written and oral instructions and communicating effectively both oral and in writing
General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation, grammar, and basic arithmetic calculations
Skills in using a variety of office software applications, such as word and excel processing, spreadsheets, and database applications to produce documents
Ability to data and enter information timely and accurately
Skill in data analysis and problem-solving
Ability to multi-task, plan, and prioritize and use time efficiently
Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously, assess situations and act accordingly
Ability to demonstrate accuracy of work and strong attention to detail, while demonstrating flexibility as it relates to duties, changes in processes and the need to learn new practices
Solid understanding of customer service, both internal and external

Nice To Haves

Experience in the healthcare field is preferred
Knowledge of medical terminology is preferred

Responsibilities

Provides a variety of administrative support: filing, answering phones, assisting physicians, problem-solving, printing, light office equipment maintenance, and performing duties as assigned
Collects, compiles, processes, secures, and makes available to authorized users an accurate health record in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements for timeliness and completion
Maintains and operates a variety of health record computer software systems to collect, classify, store, and analyze information
Retrieves patient health information for physicians, technicians, and other medical personnel while maintaining integrity and confidentiality of patient information and providing health information for patient care following the HIPAA guidelines and privacy regulations
Gather medical information from the health record to complete birth certificate worksheet and enter data into electronic Birth Certificate system for timely completion. Enter newborn names into the hospital registration system upon discharge of newborn.
Act is a resource for patients by completing “Proof of Birth” forms. Distributes “Affidavit of Parentage” forms when necessary and acts as a witness on forms required by Vital Records.
Perform Quality Review for accuracy of the Birth Certificate for each newborn completed with an accuracy rate of 95% for Six Birth Certificates to be analyzed and completed in 6 hours. Forward all corrections found on the Birth Certificate to Vital Records to assure accuracy.
Monitor and analyze accounts in HIM work queues to assure accuracy and completion of the medical record
Perform rounds on all the Inpatient Units, Surgical Areas, Emergency Department and Labor and Delivery areas for all paper-based documentation.
Scans and indexes health information within twenty-four hours of receipt of creation with an accuracy of 95% with a Standard of 2 inches of paper-based documentation to be scanned and indexed in one hour.
Performs Quality Review on all scanned documentation for HIM and Front Office Scanner Users to ensure the integrity of the legal medical record.
Provide additional Welcome Center/Information Desk coverage as needed. Duties would include greeting patients and visitors, and providing information and wayfinding as well as answering telephone calls requesting patient information.
The Welcome Desk staff also perform various tasks assigned by the HIM & Patient Access departments that include opening the daily mail for Release of Information, mailings, making up registration packets, and requesting Transport for patients and visitors, as needed in Epic.