Account Specialist
About The Position
The Account Specialist will stay up-to-date on client priorities to ensure their team is aligned with client marketing/PR initiatives and that clients are delighted with our services. This role involves contributing to client status reports and weekly calls, building and maintaining relationships with clients to deliver an exceptional client experience, and collaborating closely with supervisors and team members. The specialist will develop local marketing plans for new location openings, struggling locations, or market introductions, and demonstrate excellent communication, management, and customer service skills. Responsibilities also include writing, editing, and contributing to client-facing materials such as media alerts and talking points, managing the press release process, and drafting compelling pitch requests. The role involves pitching and securing product drops and/or round-up coverage, submitting calendar and event listings, identifying and developing relationships with influencers, calculating media values, monitoring media coverage, and contributing to creative ideation for clients.
Requirements
- College degree in marketing, communications, journalism or related discipline
- Team player who is also comfortable working independently and with limited supervision
- Outstanding written, verbal and interpersonal communication skills
- Energetic, organized, detail-oriented and self-motivated
Responsibilities
- Stay up-to-date on client priorities to ensure your team is aligned with client marketing/PR initiatives and they are delighted with our services
- Contribute to client status reports and weekly calls
- Build and maintain relationships with clients to deliver an exceptional client experience
- Collaborate and communicate closely with your supervisor and other team members
- Develop local marketing plans to create buzz for new location openings, struggling locations or market introductions
- Demonstrate excellent communication, management and customer service skills at all times
- Write, edit and/or contribute to media alerts, talking points and another client-facing materials
- Manage the press release process
- Draft compelling pitch requests to arm the PR team to generate coverage
- As needed, conduct follow-up calls with local media to generate additional media coverage
- Pitch and secure product drops and/or round-up coverage across the country
- Submit calendar and event listings
- Identifying and develop relationships with influencers
- Calculate media values including estimated audience and impressions
- Monitor media coverage and send reporting to clients
- Contribute to creative and “big splash” ideation with Champion’s team on behalf of all of the agency’s clients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
