Account Specialist

Reece Group•Garden Grove, CA

11d•$70,304 - $95,700•Onsite

About The Position

We invite you to apply to our Account Specialist opening as a Full-Time team member! As an Account Specialist, you are responsible for growing Reece USA’s customer base by focusing on enhancing relationships and servicing key accounts. As the face of the company for large accounts, you engage with customers at critical touchpoints, serve as the expert of existing and emerging product solutions, and deliver optimized and differentiated service. Additional key responsibilities include: support key organizational initiatives to enhance the customer experience, visit job sites to provide technical solutions for acute problems, and build the technical capability of the team members at the branch.

Requirements

Minimum 3-5 years sales experience
Bachelor’s Degree or equivalent experience
Must have a valid driver's license and a good driving record
Willingness to travel as required
Maintain a clean background and driving record
Remarkable relationship-orientation and ability to establish meaningful relationships quickly, instill genuine trust, and exhibit Reece USA’s values consistently
Commitment to execution and demonstrated track record of delivering on agreed-upon promises; strong organization skills and effectiveness in proactively following up
Strong communications skills (written and verbal) with the ability to effectively transfer knowledge and deliver training
Keen awareness and discernment; ability to identify prospects and cocreate future growth opportunities with new and existing customers, and tailor solutions to address customers’ unique painpoints
In depth knowledge of effective sales techniques with an strong curiosity to continuously learn more
High degree of adaptability and resiliencey to meet internal and external stakeholders where they are, as well as to accommodate customer needs
Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Nice To Haves

Sales experience within the wholesale and distribution industry
Experience with CRM & ERP systems (i.e., Salesforce, Eclipse, Mincron)

Responsibilities

Growing Reece USA’s customer base by focusing on enhancing relationships and servicing key accounts.
Engaging with customers at critical touchpoints as the face of the company for large accounts.
Serving as the expert of existing and emerging product solutions.
Delivering optimized and differentiated service.
Supporting key organizational initiatives to enhance the customer experience.
Visiting job sites to provide technical solutions for acute problems.
Building the technical capability of the team members at the branch.