ACCOUNT SPECIALIST/REGISTRAR, Full-time

Fulton County Health Center•Wauseon, OH

About The Position

Fulton County Health Center is seeking a skilled, customer-focused Account Specialist / Registrar to join its Patient Access team. This full-time role establishes patient visit records to initiate the hospital revenue cycle, including collecting patient demographic information, physician details, and diagnosis. The position also verifies insurance coverage, collects co-pays and/or pre-pays, and provides customer service while following government regulations and hospital policies. The schedule is 72 hours bi-weekly across first and second shifts, including every third weekend and a holiday rotation. Training lasts at least six weeks and takes place during first-shift hours, Monday through Friday.

Requirements

  • High school diploma or GED.
  • Medical terminology is required.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to multitask and work under pressure.
  • Team-oriented, adaptable, and willing to take on tasks as needed.
  • Flexibility to work different shifts and pick up additional hours as needed.

Nice To Haves

  • Previous registration experience is desired.
  • Previous experience with Meditech is desirable.

Responsibilities

  • Establish patient visit records to begin the revenue cycle process, obtaining demographic information, physician details, and diagnosis.
  • Verify active insurance coverage and collect co-pays and/or pre-pays for services.
  • Provide exceptional customer service and maintain a positive attitude when interacting with patients, their families, employees, and the general public.
  • Follow government regulations and hospital policies.
  • Adapt to departmental needs and assist with various tasks as needed.
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