Account Specialist I

Yamaha Motor Corporation, USA•Marietta, GA

1d•Onsite

About The Position

Yamaha is seeking to fill an Account Specialist I role for our facility in Marietta, GA. This role provides essential Robotics sales profession for daily operations. In this role, you will serve as an inside sales specialist within the division. You will be responsible for the entire process—from order receipt to final delivery—based on an understanding of equipment order specifications. Additionally, by handling invoicing for vendors and/or AR collection, you will gain an understanding of the associated financial workflows. This position requires a wide range of knowledge of sales operations and entry level of accounting knowledge. It also needs the ability to understand a whole picture of the case and the skills to understand and find the best solution for each case, even the ability to read Bill of Material and determine HTS code. Impacts the quality, timeliness, and effectiveness of the team; price negotiation with vendors, educate distributors, convince customers. Works within established procedures with a moderate degree of supervision.

Requirements

Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint, SAP/ERP, with the ability and willingness to learn software programs specific to the industry, as necessary.
Ability to understand and have an intuition in how the team integrates with others to accomplish team objectives, not only within operations team but also sales team and service team and find where the best spot to make seamless process.
Recognizes and solves typical problems that can occur in own work area with minimal supervisory instruction; evaluates and selects solutions from established options.
Ability to lift 30 lbs.

Nice To Haves

Bachelor’s degree in business management, accounting, or equivalent degree preferred.
5 years of experience in international logistics (import/export), inventory management, shipping coordination, entry level of accounting knowledge, and manufacturing industry experience is beneficial but not required.
Business Japanese Language level preferred but not required.

Responsibilities

Quotes Spare Parts for direct customers, receiving, verifying, processing, and shipping sales orders of Machines and Spare Parts from various channels (phone, email, online) and ensuring accuracy.
Responding to customers’ needs, resolving complaints, and providing customer satisfaction and experience.
Manage YMC export control paperwork in a timely manner. Educate distributors and team members how to process the request.
Handle AR Collections and AP support, monthly CA warehouse inventory check under Operations Manager’s observation.