Account Specialist I
About The Position
Join TriHealth as an Account Specialist I - In-person in Blue Ash! TriHealth is a mission‑driven health system where your expertise in billing, follow‑up, and collections directly supports our ability to deliver exceptional care to the communities we serve. In this role, you’ll play a vital part in maximizing reimbursement, accelerating cash flow, and preventing financial loss for our department customers through accurate, efficient, and timely account management. You’ll work closely with government, non‑government, and self‑pay payers to resolve payment issues, ensure contractual accuracy, and provide outstanding customer service to both internal and external partners. As part of TriHealth’s collaborative and high‑performing Revenue Cycle team, you’ll have the opportunity to reduce outstanding accounts receivable, identify trends, correct errors, and contribute to continuous improvement efforts. Your attention to detail, proficiency with EDI/PC applications, and commitment to timely follow‑up will help strengthen TriHealth’s financial performance and support our mission of being a trusted, patient‑centered health system. If you’re motivated, solutions‑focused, and ready to make an impact, TriHealth is a place where your work truly matters. Apply today and grow your career with a team that truly values you.
Requirements
- High School Degree
- Proficient in EDI/PC applications
- 1-2 years’ experience in a related field
Responsibilities
- Collects insurance and self-pay dollars outstanding through interactions with payers and patients.
- Participates willingly in payer communications and supports others in sharing information and keeping others up to date.
- Prepares monthly status reports for submission to senior management.
- Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections and days in accounts receivable.
- Responds to written and oral inquiries from customer contacts and insurance companies.
- Works insurance denials daily to identify errors, correct errors and resubmit claims for payment.
- Look for trends and tracks statistics.
Benefits
- medical
- dental
- vision
- paid time off
- retirement plans
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
