Account Servicing Specialist

TrueML • Lenexa, KS

1d • Onsite

About The Position

We are looking for a data-driven, highly organized Account Servicing Specialist to join our dynamic, hyper-growth team. In this role, you will be the backbone of our daily operations, ensuring exceptional accuracy in data entry, account analysis, and administrative workflows. Your critical goals will be to independently solve problems, eliminate data defects, and maintain a near-flawless processing rate to support both internal and external clients.

Requirements

• At least 1 year of experience in a multi-faceted work environment.
• Strong Excel skills and proficiency with Google applications.
• Extremely organized and accurate by nature, with the ability to prioritize multiple deliverables and meet tight deadlines.
• Business-minded professional who thrives in a team environment and can communicate effectively, both verbally and in writing.
• Strong interpersonal skills and understand that regular, timely onsite attendance is essential to making this collaborative role a success.

Nice To Haves

• Background in back-office operations, accounts receivable, or the reconciliation processes (in banking, accounting, healthcare, or back office) is highly preferred.
• Experience with broader data analysis and reporting is a major plus.
• A Bachelor's degree is preferred for this position, but not required.

Responsibilities

• Own Data Integrity: Log critical information, identify data defects within source documents, and triage discrepancies swiftly to ensure everything matches up perfectly.
• Manage Workflows & Triage: Navigate multiple internal and external systems simultaneously to resolve inventory balances, track down missing transactions, and fix file processing exceptions.
• Drive Compliance & Accuracy: Execute precise payment processing while maintaining an error rate below 1%, and run internal audit procedures as directed by leadership.
• Support Client Success: Serve as a reliable point of contact by handling department correspondence, processing client reports, and delivering timely, compliant responses to internal and external requests.
• Handle Sensitive Information: Safely and professionally manage materials containing highly sensitive and confidential data in accordance with our strict policies and procedures.

Benefits

• We encourage you to speak to your recruiter to learn more about our compensation philosophy as well as discuss our benefits, total rewards, and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed